Bobblegifts Reviews | Read Customer Reviews of bobblegifts.com

Bobblegifts Reviews | Read Customer Reviews of bobblegifts.com

Bobblegifts reviews

Showing 102 reviews with 1 star · Clear filters

Daryl K.
Mar 30, 2025
Waste of time and money
We spent months going back and forth with the "designers" of our daughter's bobblehead. Despite our specific input, the final product looks nothing like her. I would recommend that NO ONE purchase a bobblehead from this company. Incredible how it looks nothing like her. We finally just took it because we would not get our $$ back and just wanted the experience to be over. In the one of the boxes below, we have to put in the "date of experience". I will put in March 2025, but we have been dealing with this since at least October of 2024.
Response from BobblegiftsApr 7, 2025
Dear Daryl Kwiatkowski, Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you've experienced with your daughter's bobblehead. Please rest assured that we take your concerns very seriously, and we would like to make this right for you. To help us investigate and resolve this matter promptly, could you kindly provide your order number? You may reply here or contact our support team directly at [email protected]. Once we receive the details, we will prioritize reviewing your case and propose a solution. We truly regret the frustration this process has caused, and we appreciate your patience as we work to address this. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience. Best regards, Bobblegifts Team
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G W.
Mar 21, 2025
Run awayThis company said that they will give…
This company said that they will give you your bobblehead within 10 days. It took them a month and a half. I was going to use it to propose. Since it didn't come in time for that I was going to use it for Valentine's Day. Since it didn't come in time for that it turns into a unsignificant event. I would choose another company if I ever did this again. I would even make my own which I have no artistic talent before I would use this company again. If this is the only bobblehead company you can find that I suggest you think about getting somebody something else. A complete waste of money.
Response from BobblegiftsMar 21, 2025
Dear G Wayne, Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay in delivering your bobblehead and for any inconvenience this may have caused, especially given the special significance of the item for your plans. We take your concerns very seriously and are committed to improving our processes to ensure such delays do not happen again. To assist us in resolving this matter promptly, could you please provide us with your order number? Once we have this information, a dedicated team member will personally follow up to address your concerns and ensure a satisfactory resolution. We truly value your feedback and appreciate your understanding as we work to make things right. Please feel free to reach out to us directly if you have any further questions or need additional assistance. Thank you for giving us the opportunity to improve. Warm regards, The Bobblegifts Team
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Richard S.
Mar 20, 2025
Not very good
I had a bobble head of my wife made. Some key features were missed in the initial painting and were poorly adjusted afterwards. Dirty blonde hair seems impossible to create. The skin tone on the face was a completely different shade versus the body. I would never purchase anything from them again. order BG13272
Response from BobblegiftsMar 20, 2025
Dear Richard scutellaro, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced with your bobblehead. At Bobblegifts, we aim to deliver high-quality, personalized products, and we regret that we did not meet your expectations this time. We understand how important it is to capture every detail accurately, especially for something as special as a custom bobblehead. We would like to work with you to resolve this matter. Could you please provide us with your order number so our customer service team can reach out to you directly? We will do our best to address your concerns and ensure you are satisfied. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. We look forward to hearing from you soon. Best regards, The Bobblegifts Team
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P. S.
Mar 9, 2025
In keinster Weise empfehlenswert.
In keinster Weise empfehlenswert. Auf Änderungswünsche wurde nicht reagiert. Ewige Diskussionen hinsichtlich der finanziellen Erstattung.
Response from BobblegiftsMar 9, 2025
Sehr geehrter Kunde, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Wir nehmen Ihre Hinweise sehr ernst und möchten uns aufrichtig für die Unannehmlichkeiten entschuldigen, die Sie erfahren haben. Ihr Hinweis, dass „nicht auf Änderungswünsche reagiert wurde“ und „die Diskussionen über die finanzielle Erstattung zu langwierig waren“, tut uns sehr leid. Dies entspricht nicht unserem üblichen Servicestandard. Wir haben Ihr Feedback an die zuständigen Abteilungen weitergeleitet und werden umgehend Maßnahmen ergreifen, um unsere Prozesse zu verbessern und sicherzustellen, dass sich solche Vorfälle nicht wiederholen. Falls Sie es wünschen, steht unser Kundenservice gerne zur Verfügung, um eine Lösung für Ihr Anliegen zu finden. Sie können uns jederzeit unter [[email protected]] erreichen – wir sind für Sie da. Nochmals vielen Dank für Ihr Verständnis und Ihre Unterstützung. Wir hoffen, die Möglichkeit zu bekommen, Ihr Vertrauen zurückzugewinnen. Mit freundlichen Grüßen, Bobblegifts Kundenservice-Team
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Paul H.
Feb 3, 2025
poor likeness
poor likeness to my son despite 28 emails backwards and forwards. in the end just accepted the bobblehead as wasn't getting any closer to a likeness. disappointed as it was a gradution gift. expensive mistake ordering from here
Response from BobblegiftsFeb 5, 2025
Dear Paul Harvey, We are sorry for any disappointment caused. We appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. Your satisfaction is of utmost importance to us, and we deeply regret that we have failed to meet your expectations on this occasion. Please provide us with the order number so we can assist you further and resolve this issue. Thank you for your understanding. Best regards, Bobblegifts
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DMarsh
Jan 7, 2025
Well I thought I was very well taken…
Well I thought I was very well taken care off,communication was fantastic, I liked the final outcome of my order. Unfortunately still did not received the product, shipping info or even a working tracking number, I don't even get a reply to my messages. PayPal investigation for not received product started. Iwas so excited, now I am really DISAPPOINTED and PISSED
Response from BobblegiftsJan 10, 2025
Dear DMarsh, We are sorry for any disappointment caused. We appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. Your satisfaction is of utmost importance to us, and we deeply regret that we have failed to meet your expectations on this occasion. Please provide us with the order number so we can assist you further and resolve this issue. Thank you for your understanding. Best regards, Bobblegifts
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Marie-Aimee C.
Dec 31, 2024
DO NOT ORDER
DO NOT ORDER Jessica is a horrible communicator and does not relay truthfully. Had to make many major suggestions and lead Jessica and the artist to the right colours. I was making a bobble head for my partner with his car and after many attempts to closer match the car colour I was told I can’t expect the exact colour, totally fair but the colour was completely different and atleast 5 shades too light so for a car guy that would have been horrible. I searched their site and found the right colour and had to forcefully request this change. Tried to ghost me when I requested refund and only when I re messaged about their website terms of paying the 40% restocking fee did I get a reply. PS not an Aussie website that ships inside Australia, shipped and created in China. DO NOT PURCHASE
Response from BobblegiftsJan 2, 2025
Dear Marie-Aimee Chatry, We are sorry for any disappointment caused. We appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. Your satisfaction is of utmost importance to us, and we deeply regret that we have failed to meet your expectations on this occasion. Please provide us with the order number so we can assist you further and resolve this issue. Thank you for your understanding. Best regards, Bobblegifts
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Louise J.
Dec 27, 2024
Can't do African American skin tones
My husband is black. I asked more than once for the skin tone to be darker. Was told they would. Never sent a final picture. When my husband opened his gift, the first thing he said is "why am I white?"
Response from BobblegiftsDec 30, 2024
Dear Louise J, We are sorry for any disappointment caused. We appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. Your satisfaction is of utmost importance to us, and we deeply regret that we have failed to meet your expectations on this occasion. Please provide us with the order number so we can assist you further and resolve this issue. Thank you for your understanding. Best regards, Bobblegifts
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