We are passion with custom made bobbleheads. We are not only a work studio, but also a big family, in our family we have same value to create the bobbleheads betterer and better! We believe in delivering only the best quality when it comes to custom made bobbleheads and have been successful in achieving our motto to a great extent. So, come to us and get your unique bobbleheads designed in the most perfect way.
Bobblegifts (bobblegifts.com) has 631 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
bobblegifts.com
Website
bobblegifts.com
Category
Wedding & Party
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
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Getting the delivery 1 month after the special occasion.
Response from BobblegiftsApr 14, 2026
Dear Customer,
Thank you for your feedback, and we're truly sorry to hear that your order arrived after the special occasion. Please accept our sincere apologies for the delay — we completely understand how disappointing this must have been.
We have located your order details, and a dedicated member of our customer service team will be reaching out to you personally to resolve this matter.
Thank you for your patience and for giving us the opportunity to make things right.
Best regards,
The Bobblegifts Team
MD
Marisa D.
Very disappointed in the service and response
Very disappointed in the service. I was on a tight timetable but paid for expedited shipping and when we had an exchange about tweaking the product, the company was very slow in responding. Ultimately I was told that any changes would risk my deadline, so I accepted the version even though the likeness was poor. After all that, the delivery will miss my deadline. I asked them to make another one with the changes to fix the likeness since the delivery date was missed because of their error. I agreed to pay for the new shipping. Never got a response so I will have a product which does not look like the person and it missed the date for the retirement party so a complete waste of time and money
Response from BobblegiftsMar 23, 2026
Dear Marisa Drew,
Thank you for sharing your experience, and I am truly sorry to hear about the frustration you’ve gone through. This is absolutely not the level of service we strive to provide, and I completely understand how disappointing this must be—especially given the importance of the occasion and the tight timeline you were working with.
It’s concerning to hear that response times were slow during such a critical window, and that ultimately the delivery still missed your deadline despite the compromises you made. I also regret that your follow-up request to remake the product with the necessary adjustments went unanswered.
This is not the experience we want any customer to have, and we take your feedback seriously. Please reach out directly to our customer service team at [email protected] with your order details so we can prioritize your case and work toward a proper resolution. We want to make this right.
Again, I sincerely apologize for the inconvenience and disappointment this has caused.
Kind regards,
The Bobblegifts Team
TM
Tim M.
They did one for me missed a bunch of…details
They did one for me missed a bunch of details absolutely junk , don’t even look like me
Response from BobblegiftsMar 22, 2026
Hi Tim Myrick,
I'm truly sorry to hear that you were disappointed with your bobblehead. We take pride in capturing accurate details, and it sounds like we fell short on your order.
I'd really like to help make this right. Please email us at [email protected] with your order number, and we'll personally review your case to find a fair solution.
Thank you for giving us the chance to fix this.
Best,
The BobbleGifts Team
JH
JaKe H.
I've had an extremely bad experience…
I've had an extremely bad experience with this company, despite contacting Bobblegifts by email on 19th Jan in the hope they can make this right, I have received no response and I'm now stuck with figurines I cannot gift.
I sent photos as instructed for the figurines to be based on, I received an email on 13th December with pictures of the figurines to approve them before being sent out and advising delay of approval or modifications would result in additional time. I hadn't seen this email and they proceeded to send the figurines out on 15th December due to lack of response!
These figurines were intended as a gift, which is unfortunately not possible, as the figurines do not resemble the original photos in any meaningful way and would be upsetting to the intended recipient.
I have heard nothing back from Bobblegifts regarding a resolution to this problem which is pretty disgusting considering they aren't cheap. A refund would be great but at the very least a more accurate replacement at the very least, however, they haven't even acknowledged my disappointment.
If I could attach photos for the review I would, just to make people aware of what you could be getting and to be cautious when ordering from Bobblegifts. If you like figurines of seemingly dead dogs in odd positions, this is your company!
If this is how they deal with their paying customers, I would definitely not recommend.
On a nother note, the figurines are advertised as dashboard ornaments but came with nothing to stabilise on a dashboard...but that's the least of my worries.
Response from BobblegiftsFeb 24, 2026
Dear JaKe Holmes,
Thank you for sharing your experience, and we're truly sorry to hear about the disappointment and frustration caused. This is certainly not the level of service or quality we aim to provide.
We apologise for the delay in responding to your email — that is unacceptable, and we sincerely regret the lack of communication. To help us locate your order and assist you as quickly as possible, could you please email us directly at [email protected] with your order number? Once we have your details, one of our team members will personally follow up to resolve this for you.
Best regards,
The Bobblegifts Team
DR
Drago
I have had a very frustrating experience
I have had a very frustrating experience myself, and I know it doesn’t always turn out great. But there has been no accountability from Bobblegifts in regards to my very poorly made bobblehead. I sent through a variety of photo references for them to go off - front, back, side, the works - but initially they kept sending me back draft versions that looked nothing like the reference. I was the one who then had to step in and direct them on what seemed wrong and what needed tweaking, as if I were the expert artist. Ultimately after several reiterations I agreed on a front-on picture they sent of the bobblehead. Once received, the bobblehead looked nothing like the photo I approved and even less like the reference photos. Needless to say, Bobblegifts customer service has not been helpful, taking no accountability, and hiding behind the fact that I approved the photo, so they can do nothing. A part of me wonders why their artists would have been ok with the end result - considering it looks nothing like the person I wanted to create this for. Surely their business model relies on knowing their craft - but they have no clue. In the end, I was the one who was to blame in this. Pretty crazy, I must say.
I am still trying to get them to either remake it or refund me for this lousy product. The skin colour is wrong, the side profile shows this huge hooked nose when the person has a straight nose, the ethnicity is completely different - I would be very happy with a caricature version of the person, but this is far beyond acceptable.
Hoping to get a better response from Bobblegifts to rectify this. At this stage I feel ripped off!
—————
It’s only fair now that I come back to this review now and update those who have read it. I have been contacted by customer service and they have offered a fair solution to the problem. Happy that it was understood and a result was obtained.
Response from BobblegiftsFeb 12, 2026
Dear Drago,
Thank you for sharing your honest feedback, and I’m truly sorry to hear about your experience. This is certainly not the standard of service or quality we aim to deliver at Bobblegifts.
We completely understand your frustration, especially after putting time and effort into providing detailed reference photos and working through multiple drafts. You should never feel like the expert in that process, and we apologize that we didn’t meet your expectations—or our own.
We take accountability seriously, and we want to make this right. Please reach out directly to our dedicated support team at [email protected] so we can investigate what went wrong and work with you to find a fair solution—whether that’s a remake or a refund.
We’ll make sure your case is prioritized and handled with the attention it deserves.
Kind regards,
The Bobblegifts Team
MC
Mackenzie C.
Bobblehead does not portray what they advertise for their work
Ordered November 26, 2025, and I went back and forth with the company as they showed each change they made to the bobble head (eyes, body, etc.). However, it got to the point of hair, and they totally made it look like a cartoon. Despite reasonable efforts to tell the company their work did NOT match what they advertised on their company website the company never made it right besides telling me I would have to pay a fee to have the costs of a poorly done project reimbursed. Disappointed. BUYERS BE CAREFUL. The work portrayed on their website is MUCH different than what they make.
Response from BobblegiftsFeb 5, 2026
Dear Mackenzie Chrapko,
Thank you for taking the time to share your feedback with us. We sincerely apologize that your custom bobblehead did not meet your expectations. We take all customer concerns very seriously and are committed to addressing this matter promptly.
To ensure we can assist you effectively and have a dedicated representative personally follow up on your case, please kindly provide your order number. You may share it via private message or by emailing us directly at [email protected].
Once we receive your order details, our customer care team will reach out to you as soon as possible to better understand the situation and work towards a satisfactory resolution.
We truly value your feedback, as it helps us continuously improve our products and services. We look forward to hearing from you so we can assist you further.
Best regards,
The Bobblegifts Team
DA
Dan
Worst experience ever
Worst experience ever
My figurine arrived broken into pieces, the arm was missing, head was off, it was a mess!
Since, bobblegift has been ignoring me on resolving this issue
They used to reply straight away, in minutes - now since requesting a refund they ignore
Save your money go elsewhere!
Response from BobblegiftsJan 16, 2026
Thank you for bringing this to our attention. We sincerely apologize for the damaged figurine and the communication delay you've experienced. This falls far below our service standards.
To resolve this efficiently, kindly email us at [email protected] with your order number. Our dedicated support team will promptly investigate and present a solution, which may include a replacement or refund based on your preference.
We value your feedback and hope for the opportunity to restore your trust.
The Bobblegifts Team
MM
Milly M.
We have purchased multiple bobbleheads…
We have purchased multiple bobbleheads in the past not a problem at all this one we got for my sons 21st was a nightmare colours and design process was nothing like what it was meant to be got told it would receive full refund and they refunded 20% beware not sure what has happened with the company but it like they don't care now
Response from BobblegiftsJan 6, 2026
Thank you for taking the time to share your experience, and we’re truly sorry to hear how disappointing this order was — especially since it was meant to be such a special gift for your son’s 21st birthday.
We sincerely apologize that the colors and design process did not meet expectations, and we understand how frustrating this must have been, particularly given your positive experiences with us in the past. This is certainly not the level of care or service we aim to provide.
We’d really appreciate the opportunity to look into this further and make things right. Please reach out to us directly with your order details so we can review the refund situation and see how we can help. Your feedback matters to us, and we truly don’t want you to feel unheard.
— Bobblegifts Team
