BobblegiftsReviews of bobblegifts.com

I placed an order on 12/10 (BG12048) understanding that it wouldn’t arrive before Christmas but I was hoping to have it by 1/1. They emailed me 4 days later asking for an additional photo along with an extra $15 charge. I replied within 2 hours and asked what the extra charge was for but they have yet to respond. I sent another email 3 days ago and it’s also not been answered. I never received any proofs, etc. so now I’m worried I won’t receive it at all. I wish I would’ve read these reviews before placing an order. Update: They finally got the process going 12/29 and have been emailing me almost daily with the proofs. They’ve been receptive to my requests for changes so I’m optimistic about the final result.

Trying to contact support team as I have questions about the bobble head and paid for faster sculpting and need it in time for Christmas but have received no reply. Order BGUK5289

The photos I sent had everything, but they made a mistake in the spelling of the tags on the military uniform. It is a big mistake to give it to a soldier. I am still waiting for a response to resolve the error. My first experience and the last. I do not recommend them because they have the worst customer service and my 10-year-old nephew writes better.

Communication took forever, still didn't listen to what i wanted, did not send me a final preview before it was shipped, back and baseis very poor quality 😢 hasn't been finished off neatly or painted properly Update- 11/11 fixed item and resent a new one thanks

I am anxiously awaiting my custom bobble head. I received my email, but it was Lost in spam…so, make sure you check yours. I had reached out when I hadn’t heard anything & Bobblegifts texted me back within a day. I received a pictures of my bobble gift head & one pic of the body to review. I’ve asked for some adjustments to the facial hair & again, I’m Still Very Excited to see the finished product! (To be continued)…

I ordered a tennis bobblehead for a birthday gift. I spent extra money to ok the face. The artist was good and after minor adjustments, I accepted it. I was then told they would finish the rest of it and would send it out. I never saw the rest of the body and was quite disappointed with the finished product. It was supposed to look like the model provided in the ad which included a tee shirt with stripes and a sweat armband. Mine came with neither! It had a plain white tee and blue shorts. When I sent several follow-up emails I was told that I okayed the job! I only okayed the face. Their response was curt and unacceptable. Do not order from this company. Ripoff and misleading in what you will receive. The nicest thing was the box it came in.

I’m updating my previous review. The item arrived the day after I tried contacting them. I received no updates to check progress and although they had my number they never checked why I wasn’t approving the pictures they say they emailed to me. The item itself is actually lovely and novel, it’s just a shame there’s a couple of errors and there’s improvements to facial features/hair that I would have made given the opportunity. I’ve not tried to resolve any further as I don’t think I’d get anywhere with them and the email to contact them doesn’t seem to work anyway. So I’ve accepted it’s a gift which isn’t 100% correct and doesn’t look quite like the person it’s supposed to be 🤔

While I definitely can't give this company 5 stars for the final product or their service, I will share some issues of which prospective consumers may want to be aware before investing in them: - During the order process, they sent a picture/mold from someone else's order and asked us to approve it. - They sent us a proof after they claimed they had already shipped our order. When we complained that the proof looked nothing like us, they admitted they had lied about shipping it. - They falsely claimed that we did not order expedited shipping, when we did. - They stopped responding to us after we pointed out that 1) the proof did not look like us and needed to be modified and 2) we ordered expedited shipping and expected the final product to be delivered before our wedding. - We were sweating up until the day before our wedding, worried that the product would not arrive. They did not respond to any of our communication. Finally, the mediocre final product arrived. We did get to use it for our wedding, and our guests were delighted, even if we thought the final product was pretty mediocre.