BluuReviews of bluu.com

Arrived quickly but not setting up til early Spring here in Michigan

Had a problem with the height of stand and had to fix it before we could assemble to table.

Quality product No instructions included Warning on site from others to install support bars prior to snapping sides together is IMPORTANT!!! Box marked grey but almost looks Taupe

Everything was good

Customer service helpful and efficient. Could have answered a bit quicker but wasn’t too bad. Had to have several emails to resolve my issue and answer questions. All in all, not a bad experience but a bit frustrating. Thank you. Nakeesha Haelen

I changed my mind 2 times on color of my umbrella, support staff very helpful although response is always a 12-18 hour delay. Because of that I haven’t assembled the umbrella yet. Looking forward to doing that!

I ordered. 10’ x 13’ umbrella that shipped and arrived surprisingly fast. Unfortunately, it came with no hardware (literally only the umbrella and the crossbars for the stand) and there is no customer service number. They gave a number to text and an email address. I did both and eventually got responses from both. After a couple of weeks I did finally receive all of the parts and it is a nice umbrella.

Products were just as expected, but communication about delivery was a little lacking. All in all everything worked out fine.