BluuReviews of bluu.com

Great experience dealing with Bluu. Great product. Highly recommend this product.

Solid umbrella! Does the job. Customer service was extremely generous and helpful.

I received the box in a timely manner...it was right at 6 business days to get it. No problems there (we live about as far as you can get from Los Angeles in the US). It took me a while to get around to building it though - lots of things on my plate at the moment (including building the pool fence!) Overall, I am very happy with the box and I think it feels sturdy and of sufficient quality to last for a while. I will say that if you get in a groove and put the ends of the box on without putting the metal rods in...they are nearly impossible to remove! I was able to get that corrected. The only thing I screwed up during installation was slipping inside the box while I was screwing on the hinges for the lid (it was 95+ degrees and about the same humidity...just awful!). As a result, I bent one of the rods. It bent back into shape, but unfortunately it won't be as strong as it should be - and that was my fault. My feedback/recommendations for bluu are twofold: first, my biggest complaint was that the screws weren't magnetic. I had just finished building 180 feet of fenceline (a LOT of screws) so I was in the groove of picking up the screws with my drill and being able to hold them in place on the bit. That was not the case with these...I had to pick them up with my fingers and then get them to stay before I drilled them in...kind of a pain and I would have gladly paid an extra $5 or whatever for screws that were magnetic. Second, some of the screw holes stripped out very easily when I put the screw into them, especially on the hinge. I didn't overtorque them by any means - I was actually very careful and about 3 or 4 of the screws simply didn't "bite" in the hole and freely turned once screwed in. Not the end of the world, but still, it was odd that it happened that many times, especially when I was taking care not to strip out the holes. Finally, on a QA/QC note, one of the screws had no threads. Luckily, there were extra screws, but that was really odd. In conclusion, do I like the box and think it's a high quality deck box? Yes. Would I recommend it to family and friends? Yes. In fact, I'm actually thinking about buying a second one for my porch. There are some very minor improvements (as mentioned above) that could be made, but otherwise, it's very straightforward and the assembly was easy. Being an author and publisher, I also have to compliment you on your choice of paper for the instructions and other paperwork. Very nice and quality! Overall - I 100% recommend both the product and the company (Full transparency: I do not work for bluu, nor do I know anyone who works for them, nor am I being compensated for this review...I'm simply a happy customer who bought one of their boxes after seeing their post on Facebook).

Great umbrella wonderful quality. Damaged in shipping but Norman was great and took care of the process. Would buy again.

Quick delivery. Item as described. Great quality. Completely satisfied with transaction and product.

Good job, I'd buy th umbrella again.

Excellent experience

Was so pleased that Norman got back to me on the Two Deck Boxes that I bought . Your company has GREAT products and by far I would buy from you again !! Not only are they well made, they are a gorgeous piece of furniture on our pool deck !! I would HIGHLY recommend to family & friends to buy your products !! Tom Gomez