Blue & CreamBlue&Cream is a lifestyle curated through fashion. Shop BLUEANDCREAM.COM and save on high-end designer clothes, shoes, bags & accessories from top contemporary brands including IRO, R13, Stone Island, Zimmermann, Aviator Nation, our own Private Label & many more.Women’sMen’sShop Sale
Blue & Cream (blueandcream.com) has 73 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Clothing & Underwear · Yonkers, New York
Excellent
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Showing 38 reviews with 1 star · Clear filters
Jami P.
Three days and no order confirmation or shipping information...
Response from Blue & CreamJan 11, 2021
Hi Jami, we're terribly sorry to hear about your experience - we strive to provide the best customer service possible and apologize for any COVID-related delays. Please email us at [email protected] as we want to make sure you received your order!
Jessica Wolff S.
Worst customer service everrrrrr! Emailed and left at least 5 messages (as you can never get through to a live person) and no response. What a joke of a company
Response from Blue & CreamJan 11, 2021
Hi Jami, we greatly apologize for any COVID-related delays - please email us at [email protected] and we'll be sure to get you any information you need!
Tracy J.
I am so incredibly upset with this company. I spent $350 on a pair of moussy brand jeans . My daughter had COVID and I was literally quarantined. I Offered to send proof of her diagnosis and why I could not return on time and I got NO RESPONSE. I emailed and called again asking if I could please exchange for a different size and still got no response. They would not allow a return or exchange. They did not care that I needed to return 2 weeks late and did not offer an exchange policy for same jean in different size. I now own a $350 jean that does not fit me. I have NEVER EVER had this bad of experience. I will tell everyone I know not to buy from this company. I’m so disappointed. Sad h as me on you Blur & Cream.
derek
THis is by far one of the most deceitful and unprofessional stores Myself and clients have ever dealt with. They sold sneakers to us, and then 2 days later decided they were under priced by $135 dollars. When the weren't actually under priced, the market calls for them to be $160 or $170 exactly what I paid, instead of the $295 they raised them to 2 days after the site allowed me to purchase for $160. Who would ever do business with owners and managers that have that mentality. This explains the 4 times wholesale mark-ups on the clothing they have in there 3 locations. Which are all High rent districts. So $135 dollars means that much ? Pathetic and embarrassing establishment Blue and Cream is. Trust me as this is my Industry. I GIVE IT A ZERO. Customer Service was awful also, as no one would take my call.
Seiji
I ordered a pair of pants online. Two weeks later, I hadn't heard anything so I followed-up. They wrote back, "oh, sorry, we don't actually have those." Not sure if they'll refund my money, but maybe don't sell things you don't have!
Morgan
Didn’t have the listed size that I bought in stock and still haven’t gotten back to me about a partial refund. Maybe will take this review down if they follow through with any sort of decent customer service.