Erika M.
Too delicate for normal wear
Used to be my favourite jewellery store and I have several of their pieces, but after my (very expensive) engagement ring lost three stones on three separate occasions in less than 3 years, I am no longer buying their products. They always offer to repair it (at my expense) and the last time they recommended that the ring be rebuilt at a cost of over $700 (also to me). Note: I don't do anything extreme while wearing my ring but they consider wearing your jewellery to bed, while exercising or anything that I would consider normal activities as "catastrophic usage" that is not covered under warrantee. So - pretty pieces if you're willing to wear them for an occasion and immediately take them off, but ultimately too delicate for regular, everyday wear.