Bob N.
I only wish I could give zero stars
I only wish I could give zero stars. I’m paying for this software because I needed API access. I had no free trials because inorder to use the API, you need a subscription. But can you believe I can’t even log into the account I’m paying for. It regects my email as if I have not signed up but it sure didn’t reject my money when I payed and I’m guessing it won’t reject to charge the monthly payment. The customer service is nonexistent and this feels like a joke and something that was made by a 13 yr old in a coding bootcamp from his mom’s basement. In all my 20 years experience with software I still havnt seen a bigger joke than this. I’ve never sued any company in my life but then again, I’ve never seen any company that deserves being sued more than this blotatoe joke
Response from BlotatoApr 21, 2026
Hi, Sabrina here, founder of Blotato. I'm sorry you've hit a wall, that's genuinely frustrating and I want to help. A quick clarification for anyone reading: Blotato does offer a 7-day free trial but we make it clear that API access is only available on paid plans because it is expensive at scale. All social media management tools charge for API access. Please email me at [email protected] with the email you used and any payment receipt. I'll personally look into it. – Sabrina