BlossomfloristsReviews of blossomflorists.com

This company is a complete scam. They will take your money and you will not get what you paid for if even get anything. I placed an order to be delivered on Feb 18th, paid for expedited service no less. Not only wasn't it delivered, I got an email telling me it was when it was not. Then the person on the phone from the company telling me it was delayed, then changed her story and said it was, then said I selected next available date.. every time she called me to "update" me, she called from a spoofed number. It is now Feb 19th, after 4pm EST and nothing has been delivered. DO NOT EVER ORDER FROM HERE, you will 100% regret it.

Oh boy, like so many others, I wish I had read this review site before I ordered from Blossoms. I am appalled and disappointed with their lack of customer service and their constant evading of the truth, trying to side-step the issues that I had with my order. I rang up (from England) on 22nd December to order a birthday bouquet for my sister who lives in NY. I specified the arrangement that I wanted and also emphasised that I wanted three yellow roses as per the photo on the website. I repeated my request several times and the man I spoke to asked if I wanted more yellow roses but I said no, because there is a special significance for three. I also requested that the delivery was in the morning because my sister would be out in the afternoon. The confirmation came back about the delivery time etc but I noticed he had merged my address in England along side my sister's in NY. Another email came along asking where I wanted them delivered (!) So I sent a reply once again giving my sister's address. Five days later on my sister's birthday, the flowers had not been delivered in the morning but they had sent an email (at approximately 1300 hours USA time) letting me know that there would be a substitution for the hydrangeas. There was nothing on the email to ask me to confirm that this was ok so I took it that it was a given. However, I rang them up (more cost) to ask why it had taken them so long to let me know about the substitutions and why the flowers had not been delivered in the morning as I had requested. The answer was that they were waiting for me to ok the substitutions. I was very annoyed by this time but emphasised once again that as long as they included the yellow roses this was ok. They then rang my sister on her mobile 'phone to ask about delivery and she told them to deliver the next day. All very disappointing. I wrote a very stern letter to Blossoms saying how unprofessional they are, incompetent etc and received one back with an apology but that the flowers they would be sending next day would be full and beautiful. They weren't. Adding insult to injury they had given three red roses instead of yellow. Once again, a stiff email from me followed then I rang them asking for a refund which they said they couldn't give so I asked for the yellow roses to be delivered separately. They asked me to send a photo of the flowers and would be contacting the flower designer. I then received another email again with apologies (too late) and a 10% refund. Whoopy doo. After forking out $84 plus, which is approximately £64, this equates to the grand sum of just over £5. Considering I have also spent nearly £40 in telephone calls, this is an insult. So like so many other people, I would not recommend using these people and will never, ever use them again myself. Ever. DO NOT USE THEM.

Horrible service, paid extra for delivery before 1pm 4 days in advance. Wilted junk was left at counter @ 5:15pm 3 hours after wife left. Rude non-english speaking CS rep. no refund over $80 for junk arriving late. 664834

I ordered flowers for my granddaughter's 23rd birthday, the night before her birthday and asked that it be delivered before 5:00pm, if possible. The day flowers were to be delivered and they had not been delivered yet at 4:00pm, I called and spoke with an agent who told me "the driver was in the area and delivery would be made before 5. At 4:30 I called again and was told "the driver is 5 mins. away. At 4:55 I called again and was told AGAIN, "the driver is 5 mins. away. At 5:15 I called again and was told, "the driver is not answering the phone". Their website says, "residence deliveries would be made after 6:00pm, so I knew the delivery was not going to be made. At 6:50 I called them and gave them a piece of my mind and said there was no way I was paying for flowers that never got delivered and that I was going to dispute the charge on my credit card. MIRACULOUSLY at 6:55 I received an email telling me the flowers were delivered! Lie, Lie, Lie!! Flowers were not delivered! I called them ONE LAST TIME the flowers were not delivered and that they did nothing but lie to me the whole day and probably NEVER had any intention of EVER delivering the flowers! They told me the flowers were delivered at 6:42 and were left on the porch, because no one was home. LIE, LIE, LIE!! My granddaughter was home all day and was expecting the delivery. The company told me earlier in the day they NEVER leave flowers on the porch, unless instructed by the purchaser, which I DID NOT. This company stole from me and disappointed my granddaughter. My credit card company has refunded my money...NOT BLOSSOM, and I have intentions to sue the company for internet fraud and THEFT!! PLEASE, PLEASE DON'T DO BUSINESS WITH THIS COMPANY!! You will regret it!!!

MY SON WAS IN THE HOSPITAL WITH COVID 19, VERY SICK. I ORDERED 2 FLOWERS, BALLOONS, AND A TEDDY BEAR. I RECEIVED THE 2 FLOWERS, BUT I ONLY RECEIVED 1/2 THE BALLOONS, AND A VERY SMALL TEDDY BEAR, BUT WAS CHARGED FOR A LARGE TEDDY BEAR. AND WHEN I CONTACTED THEM THEY REFUSED TO REFUND ME MY MONEY BACK, FOR WHAT I DIDN'T RECEIVED, AND FOR THE MINITURE TEDDY BEAR I RECEIVED AND AS FOR AS I'M CONCERNED THEY STOLE FROM ME. TAKING ADVANTAGE OF ME WHILE MY SON WAS VERY SICK. SHAME ON YOU.

NEVER EVER USE THESE PEOPLE. THEY STEAL YOUR MONEY. I ALWAYS CHECK OUT THE REVIEWS, I WAS IN A HURRY AND PAID THE PRICE. HORRENDOUS. DO NOT USE!!!!

Liars, just plain liars...don't use

worst experience ever i live in B.C. and i wanted to send some flowers to my mom in thunderbay ontario, this store was recommended. i am warning everyone DO NOT GET FLOWERS HERE i ordered a 100.00 arrangement of happy spring flowers with some yellow roses (my moms fav.) and instead they sent her 7 red roses the total opposite of what i wanted when i called and confronted them they told me that i have to send a picture of the flowers that was sent, i told her that if she wanted me to send a picture then she can send me a ticket to fly from B.C. to thunderbay then i can get that for her. my mom lives in a retirement home and is half blind and to top it all off right now they are on lockdown so no-one is allowed to visit when i told the woman this she said ok then sent me a email saying that they had a shortage of flowers so they had to compromise. how on earth did they go from 100.00 flower arrangement with 2-3 yellow roses to 7 red roses and just plain no babies breath or greenery just plain roses this place is a rip off and i really hope people read the reviews before buying anything from them NEVER NEVER AGAIN please every one believe what you are reading here you will get ripped off