Angus S.
delivery took over a month and the hxh…
delivery took over a month and the hxh phone cover i ordered wasn't even good. the design isnt even printed, its a sticker stuck on a cheap case

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BlitzCovers (blitzcovers.com) has 32 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Angus S.
delivery took over a month and the hxh phone cover i ordered wasn't even good. the design isnt even printed, its a sticker stuck on a cheap case
Pedro C.
I ordered from mexico, after 2 months didnt recieve anything, SCAM
S L.
I ordered 3 covers from them, it took 3 weeks to arrive. However, all 3 items had either smurged painting or bubbles on the surface already before applying it. I contacted them asking for a refund as this is unacceptable, they do not want to provide the refund but instead keep encouraging me to re order. I live in North America, as such it takes longer for package to arrive and thus, i dont want to re order again and take the chance it gets damaged again but would rather have a refund. Communication has been slow with them. Definitely not going to order again
Response from BlitzCoversJan 3, 2022
Hello. First of all, thank you for your review. We respond to all enquiries within 1 working day, I see that you got all responses during this time frame. For mirror defects, we offered a 100% order amount voucher code for the next purchase. Sorry for any inconvenience caused.
DanielXD
I fully understand that we are living a pandemic that has affected everyone and that includes shipping. I can even understand that shipping will be non trackable but to me "terms and conditions" should be clear and respected. I purchased the product ORDER BC8915 understanding that it could take up to 19 working days to arrive. However it was not the case. What is shocking to me is the reply from customer service and I quote "We received news from our shipping partner (Europe Post) that shipping delays would take up to 1-2 more weeks due to COVID-19 situation. We would have to wait for a little while, because some customers received their order past 35 business days. We are really sorry as we do not control delivery delays." end of quote. How is it acceptable to let me know that some customers received their order past 35 business days after 19 business days of whait. Why was I not informed about this before? COVID-19 started almost 2 years ago. After that context I will leave my review with 2 comments 1 for blitzcover support team and 1 for potential customers. 1.BlitzCover, please be clear with all information. Make it clear that this can (and will) happen. By not doing so we (customers) feel scammed. 2.Potential costumer, if you are thinking on purchasing perhaps try with another provider. As far as my experience product won´t be delivered on time if it´s even delivered at all.
Response from BlitzCoversOct 14, 2021
Hello Daniel. Thank you for your so detail review. We agree with you that shipping takes longer than expected and sometimes we miss better communication about delivery time. We ship from Europe and that's the reason why shipping to USA or Canada takes longer than expected. We will do our best to be as clear as possible with shipping information. Keep in mind that we always ship free replacement or offer a refund (if shipment does not reached the customer). Sorry again, Daniel!
Niko A.
Received stickers roughly a week after expected delivery date. After application, cutout for RFID chip was not aligned with my chip. I asked for a refund because I was not satisfied with the product but we then discussed and they ended up sending me another of the item I ordered in hopes this next product would have a cutout that is more aligned. After receiving the new stickers, I compared cutouts of the sticker I already had and these news ones and the new ones seemed to be even more misaligned. Tldr (from my experience): You will receive a product late that will have a misaligned cutout for your RFID chip (you would think they could at least get this right as it is what turns a regular sticker into their main product). Oh, also there were bubbles in the sticker. They do have a prompt customer service team but they'll probably just send you another faulty item in hopes to fix the problem. Those considering buying from this company, do not have high hopes of a nice product.
Response from BlitzCoversAug 6, 2021
Hello Niko. Thank you for your order and your review. We are sorry to hear that. We have checked mailbox and we see that you haven't contacted us about 2nd issue of the order replacement. Please contact us and we will solve this asap (we can offer money refund if you would not like a replacement). Our customer service exist for this kind of issues!
Max
ordered on 7/18, it is now 8/4 and still have not received it. Keep getting the run around from the company claiming it is on their shipping partner and not them. This is unacceptable. They responded to my review saying it is clearly stated on their policy that shipping can take up to 19 days. if this delay is that bad, they should be communicating that early on their website and in the transaction process. They don't. They wait until after you have paid. This friday marks 19 days since I ordered. Doubt it will arrive by then, this company seems like a scam.
Response from BlitzCoversAug 4, 2021
Hello Max. Thank you for your message. As you can find, shipping time is up to 19 business days (not calendar days as you calculate it) and we provide this information on our shipping policy (please find this information on our page [Shipping]). If you have any questions, please feel free to contact us [email protected]
Touch D.
This company is a complete scam. Placed an order and it never even shipped with zero response from their support team. BUYER BEWARE. Also found out they are based in Lithuania
Response from BlitzCoversJun 8, 2021
Thank you for your review, Touch. We respond to all enquires within 24 working hours. Our support e-mail address is [email protected] . We can't agree with you about scam because we ship every order. But yes, due to Covid-19 restrictions it takes longer than usual so we issue a refunds or free replacements for our customers. Sorry that delivery takes longer than usual.