Blenders EyewearReviews of blenderseyewear.com

The Return Policy is a SCAM. Blenders is making it it impossible for me to return a pair of non-prescription sunglasses that were ordered on July 12 and delivered on July 17. It's July 31 and I have tried everything. I entered my order number and zip code in their Return screen. The system said my information was not recognized. I sent an email to Customer Support. The reply stated that my return was outside their 45 day window for a return (not true!). I sent another email. No response. I called "Customer Support." Was never connected to anyone and had no option to hold for next agent. Had to sit through a 2-minute recording saying how busy they are, telling me to use the chatbot on the website, then was told to call back again "to get back in the queue" and was disconnected. Tried using the "Chatbot" on the website. No help at all. TOTAL SCAM!! I will be contacting my credit card company to dispute the charge.

ZERO Customer Service Their Customer Service is actually a joke and looks like a bot thats responding. AI at its worst. Watch out their website gives no confirmation/authorization to buy. They just execute, no chance to put in discount code, and the referal 15% and other points discount no easy way to use. But worst is no chance to get a real response. Be careful when shopping online. If you make a mistake your money is lost.

Absolutely zero customer service. Will not respond to email and phone calls will just hang up. I ordered two pairs of sunglasses from a sale and one of the pairs they sent me was incorrect. I cannot simply “exchange” them for the correct pair because it wants me to pay the full price now. I will not be paying full price I wouldn’t have bought them then. Cannot receive a response on how to receive the correct pair and will be filing with my credit card soon.

Product is solid(sometimes), customer service is absolute rubbish.

Their Customer Service is actually atrocious. This is the fourth time I have contacted them, and it's a shame because after my first pair of sunglasses being delivered quickly, I trusted them to do the same the second time around only to not receive them or tracking after 3 weeks, 4 emails and had to actually leave a voicemail to their marketing team since their customer support was "too busy". I have never experienced anything like this in my life, and now I just simply want my money back. This is absolutely absurd.

Loved the look of my blenders ghoster sunglasses and the frame is fine but the mirrored lenses are junk. Finish easily was scratched, worn and now they are unusable. I take some responsibility for this so inquired with customer service multiple times about replacement lenses with no response. Don't waste your money on a company like this. Plenty of others out there that are better.

Received my floating sunglasses and they are horrible! They look taped together and they are flaking! So disappointed!!!

I saw a Dapper glasses case advertised online in the uk for £8, I pressed to buy and didn’t notice the the £ changed to $ with a ridiculous postage charge of $53.95, total $61.95!!! And even though they state how they aim to provide excellent customer service, they said it was too late to cancel my order, even though I emailed to cancel immediately.