Emmy T.
I’ve left them message after message
I’ve left them message after message, no response. I’ve sent emailS, no reply. I wanted to make a purchase but had some questions. Nothing, nada, no response. Customer service nightmare
Blazed Vapes is the world's largest online vape store with thousands of the latest vape products in stock. FREE Shipping on all US orders over $75. Located in New Jersey.
Blazed Vapes (blazedvapes.com) has 169 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 48 reviews with 1 star · Clear filters
Emmy T.
I’ve left them message after message, no response. I’ve sent emailS, no reply. I wanted to make a purchase but had some questions. Nothing, nada, no response. Customer service nightmare
heather A.
I worked in customer service for over 13 years. I know how to keep a customer coming back. Apparently, this company doesn't. There is no contact number on your website and email response doesn't happen in a timely manner, if at all. I'm having issues with a product and haven't been able to speak with anyone. I purchased the vaporesso luxe 220w kit and not only did it not come as advertised, the stupid thing leaks everywhere. Changing the o rings, coil, and making sure everything is nice and tight hasn't done anything. It still leaks, wasting all my juice. I understand it is probably a defective product and that's not the company's fault but the lack of response from thier customer service department has left me with a bad taste in my mouth. I will not be shopping here again or reccomend to anyone.
M H.
although, they had the lowest price for a mod they get a 1 star rating. the device didnt work and after 3 days of emailing them i still dont have any customer support regarding my return/refund. i looked for a phone number on google but couldnt find any way to contact them. if it was $5 i could let it go but the device was nearly $60. i cant use it and i cant return/refund it. NOT WHAT I EXPECTED !! buyer beware. this company doest respond to email or provide any customer service... you're on your own if something goes wrong.
Terra C.
Stuff takes way too long to ship!
Renaldo
I am perfectly happy with my Migvapor WASP - except for the fact that a day after receiving it (after having used it) I could see a hairline crack developing along one side of the clear green plastic chamber. I in no way mishandled it and did not cause this myself. Knowing this crack would most likely grow, I contacted Blazed Vapes - only to be told that no exchange or replacement would be possible, as the product contained cannabis residues and could not be sent through the mail. I would have had to request the exchange/refund BEFORE I used it - which would be fine if I had seen the defect beforehand. I did not. I asked about the possibility of simply getting a replacement plastic chamber. No dice. Nothing I can do. Money spent for the vape and two extra coils just thrown away. The crack has now grown to the entire length of the chamber. Another crack has started on the other side. The chamber will likely break into pieces within a few days or weeks and the device will be unusable. What a business model - a product that - if used as intended is impossible to return! When I appealed to the basic decency of the company, asked them if they wanted to retain a potentially good customer - I was not even graced with a response. Instead I was blown off and ignored. This is the first time in years I've had a company refuse to make good on a defective product. Blazed Vapes - I challenge you to do the right thing.
Never A.
Huge shipping costs, missing customer service, and unable to complete customs forms resulting in unnecessary complications. In short, bad.
Pan
Pathetic company. Raises price on products before a sale so you're not getting much of a discount. Shop elsewhere.
Eli
1 month to process a return