Black Tie CBDReviews of blacktiecbd.net

Misleading information given on product. Product I purchased was shown on webpage as having .29% Delta THC content but when I received the product the label on the bag stated it only had .1%.That is .19% lower than advertised. Made my disappointment known to the company. They apologized but haven't made any effort to make things right with me. This was my first and will also be my last purchase from this company.

Their website is messed up. It shows one price then when I go to check out it gave me a coupon and raised the original price! It ended up being more than what is was listed for. And the owner told me I did not know how to work a computer. What a scumbag! And he would not honor the listed price! This is about as bad as it gets. This looks like deception. They list one price then in the cart it is a higher price. They have a poor website and the owner says it is my fault cuz I do not know how to use a computer. How can 2 different prices be my fault. They raise the price at the checkout if you try to use a certain higher discount code! The owner had a chance to do the right thing and he WOULD NOT. I even told him I was going to post negative reviews cuz it was flat out wrong and I did not want it to happen to anyone else and he still refused to make it right. That ought to tell you something, if he does not care about his business I don't think he would care about my little purchase. After getting a reply to this they told me they looked into the matter and could not find a mistake or issue. But I sent them a screen shot of the different price when I went to checkout than what the list price is. When I first contacted them, so they have undeniable evidence. These people are so incompetent it is beyond mind boggling. They have the screen shot of a cheaper price and directly on their site is another price. This is such bogus crap!!! I can't stand dealing with people like this. And they have the nerve to say I don't know how to work a computer. BlackTie you guys are the biggest joke of a company than I have seen my entire life. Mind boggling ignorance and they claim they can't find the issue but I sent them screenshot of the problem. Wrong! that excuse does not work!!!!

Made a purchase and wanted to add promo code and was told no. Or no credit could be applied.. first time ever hearing a company say that.. Wow. I will be returning everything just for the principle

Last strain was very dry and not that good.

Didn't receive product.....

Just got off the phone with customer service, and I'm not sure what's worse the product or the customer service. Initially the order & response time for my order was instantaneously, & far above my expectations sent out same day with texts updating every step of the way. My order consisted of 5 cartridges the CBD Durban poison, Afgoo & the strawberry. The package arrived on time packaged well and secure also the contents itself were in a very decent package. But the issue arose where each cartridge that was used was very harsh there was no flavor profile and could not be distinguished from one to the other, on 4 different vape machines all at the lowest setting and still the same result. The seems to have potential for my medical condition but I can not continue using this product. I waited before leaving a review until I contacted customer service to see what could be done about the issue. And that's what I mean about my opening statement I'm not sure what's worse the product or the customer service. Why customer service? I explained to the lady in detail my issue and her response was "It's my 4 machines and I need to take a 3 second draw, but that when she goes longer its harsh but she does not know of any issue that I was complaining about the product being harsh and she'll let the producer of the cartridges know". NO Resolution to the issue no I'm sorry nothing! I will definitely not recommend this company or their products to anyone I know and will not be purchasing from this company anymore 1st impressions last and your company failed in the follow through, started off great but ended up horrible experience all together. (Update) So you see the response to my review no resolution just excuses,What a joke!!! It's not the flavor it's naturally harsh out the box I used the lowest voltage. But this company will say and do whatever to cover their own butt and not put the customer's interest first, the who is paying for an expired Junk product. What a shame!!!!

Took too long

Thanks for replying have seen delays in packages