Alhassan I.
Blaaiz
Blaaiz , I am publicly asking for answers regarding my money because I have exhausted every reasonable way of trying to resolve this privately. I was informed by Absa Ghana that the chargebacks relating to these transactions have been cancelled and that the funds have been released to the merchants. If that is the case, then I need Blaaiz to explain clearly where my money is and what is currently preventing it from being released to me. For weeks, I have been trying to get a proper explanation from Blaaiz. I have called, sent messages, followed up repeatedly, and yet I still have no clear answer about the whereabouts or status of my funds. Today, I even went to the Blaaiz office personally because I genuinely wanted to speak with someone and resolve this matter face-to-face. Unfortunately, I was unable to meet with anyone who could give me a meaningful explanation or resolve the issue. This is extremely frustrating because I am the person whose money is involved, yet I am being left without proper information. I am not asking for anything unreasonable. I am asking for transparency, accountability, and a clear explanation of what happened to my funds. Blaaiz , please answer these simple questions: 1. Where is my money currently? 2. Has the money been received by Blaaiz or not? 3. If it has been received, why has it not been released to me? 4. If it has not been received, where exactly is the money and what action is being taken to trace it? 5. When exactly should I expect this matter to be resolved? I have cooperated and followed up through the proper channels. I should not have to keep chasing for basic information about my own money. I am asking Blaaiz to please give me a clear and public response. I need answers, not more silence.


