Kathy B.
AWFUL, STAY AWAY
EDIT... even more lies!!!!! Read their response below. Logged in same thing happened. B*llsh*it artists. So I get an invitation to join, awesome, I'll try it out. You get X amount of points for a survey and X amount gets you a gift card. Doesn't list anywhere how much the gc is for so I answer surveys honestly to try and redeem a gc to see if it's actually worth my time. I take 20 mins of my time answering questions honestly only to kicked out of that one (no points earned) and start another one. This goes on and on until I finally get a chance to redeem a gc, again I have no idea how much it's for just want to see if it makes sense to keep doing. I put in my phone number just to be told it's not a valid #. Um it is literally my phone #. I contact customer service to see what is up...they'll get back to me. I try to make sure my profile has my accurate # and I'm logged out, my password doesn't work. I try to reset numerous times can't get in no email link sent to reset no communication whatsoever until a couple days and customer service said you violated Clint's terms and conditions, we removed your account, you can't redeem rewards and the is non reversible. Like what in the actual heck?!?! I log in answer surveys and when I try to redeem my earned award you just kick me out! STAY AWAY PEOPLE, don't waste your time.
Response from BizrateOct 10, 2023
Hi Kathy, you are referencing Bizrate Rewards, where members can take surveys to earn Points which is unrelated to Bizrate Insights' customer feedback program. We are sorry to hear that your experience was less than satisfactory as we strive to provide all members with a valuable and rewarding experience. In reading through your details, it seems as though a technical issue may have been in play which negatively impacted your experience. While we continue to investigate internally, we have updated your account status to Active, restored the points you accumulated, and as an accommodation for the inconvenience you experienced, added bonus points to your account which can be used as you see fit. Please do not hesitate to contact us should you require additional assistance. We will be more than happy to assist you.


