BizarenaReviews of bizarena.org

Response from BizarenaAug 13, 2023

Update: We sent you an email with detailed instructions to help resolve the issue, we also created a test order to ensure everything was working as it should. The customer replied with a request to stop "emailing" you, which we fully respect and will adhere to. -- Hello Anonymous! Thank you for sharing your experience, and we apologize for the confusion you've encountered. When your order was initially completed, a download link was sent to your email. However, we noticed a dispute was filed on PayPal, which may have been due to an unrecognized name on the invoice. As a result, our system automatically reversed your course access, in line with our standard procedures. Please know that we've made several attempts to reach out to you to clarify the situation and offer assistance, but we haven't yet connected. We value your business and are committed to ensuring your satisfaction. We kindly ask you to contact our support team directly at [email protected], so we can promptly resolve this matter. Best regards, BizArena Team

Response from BizarenaApr 16, 2023

Hey Soufein, We apologize for the inconvenience caused by the issue you encountered with the course link. We appreciate your feedback and would like to clarify that we tested the link we provided and it was correct and functional. However, it appears that there may have been some confusion in copying the link in its entirety. As we provide course materials through secure cloud storage services, it's essential to ensure that the link is copied correctly and in full to access the content. We recommend double-checking the link provided to ensure that no part of it is missed. We understand that this may have been a frustrating experience for you, and we would like to offer our assistance in resolving the issue. Please respond to the email you recieved from our support team, and we will be happy to help you access the course materials you purchased. We appreciate your understanding and hope that you will give us another opportunity to serve you better in the future. Best regards, BizArena Team

Response from BizarenaFeb 9, 2023

Hey Larrissa, Apologies for not being able to answer your message on our live support chat right away due to time differences, we're in the UK and you're in Australia, you're almost 12 hours ahead! Regarding your problem, you've checked out as a guest. Therefore, you didn't have an account on our website. But, the course download links were sent to your email address. Kind regards, BizArena Team PS: We've contacted Larissa, set an account on our website for her and sent her the course link again along with her account credintials but we didn't receive any reply to our follow up emails.

Response from BizarenaDec 21, 2022

Hey Ludel, Since the latest mega.nz crappy update we've manually changed 99% of our links (pain in the ass considering we have over 2000 courses). but unfortunately, some links slipped down and your twisted luck got you into the 1% of the links which slipped down. Anyways, you could have sent us a message right after your purchase regarding this issue and we would have fixed it for you as quickly as a bunny. which we already did. the new links have been sent to your mail inbox, make sure to check your spam/junk folders. You can also access them through your BizArena account dashboard. let us know if there is anything else bothering you. Regards, BizArena Team

Response from BizarenaFeb 17, 2022

Edit: A Full Refund Has been issued. Hello Olivia, we're really sorry you had to go through this inconvenience, we do our best to keep our courses always up-to-date. for the conflict that happened, there are various of courses with the same concept and even similar names, and to avoid this we have a support team ready to give you all the information you need about a course before purchasing it, if you're not sure about it. however, your convenience really matters to us, please contact us at [email protected] and we will give you a full refund. Kind Regards, BizArena Team