At bitspin365, we offer a high-quality gaming experience that’s accessible worldwide. Wherever you are, enjoy instant cashouts with withdrawals processed in just 10 minutes. Deposits are easy with options like PayPal, and we’ve set high withdrawal limits, starting at $10,000 per week and increasing for our VIPs. You’ll find a range of no-strings-attached bonuses and support ready to help with whatever you need, 24/7 - 365!
bitspin365 (bitspin365.com) has 394 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
bitspin365.com
Website
bitspin365.com
Category
Gambling
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 5% of reviews.
Latest
Most recent review: January 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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El peor casino de todos en los que he jugado. problemas con las cuentas, no verifican. No fiable. Los depósitos mínimos con Visa son de 50€. cobro de tasas por deposito con criptomonedas altísimo
Response from bitspin365Dec 22, 2024
Hello,
Thank you for sharing your feedback. We would like to address your concerns and provide clarification.
Our verification process is straightforward and takes up to 3 business days. If there are any delays, it may be due to missing or incorrect information provided during registration. We are more than happy to check your account details to ensure everything is in order.
Regarding your deposit, please share the amount or your crypto address so we can review the case.
We value your input and are committed to resolving any misunderstandings. Please provide the requested details so we can assist you further.
Best regards,
Neil
AR
Allen R.
customer service with…
Not impressed!
Response from bitspin365Dec 16, 2024
Hi there,
Thank you for sharing your feedback - I’m sorry to hear that you weren’t impressed with our customer service. At Casino BitSpin365, we always strive to provide quick, professional, and helpful support, so I truly appreciate you taking the time to let us know how you feel.
If there’s a specific issue or situation you’d like us to address, I’d be more than happy to hear about it. Your input not only helps us improve but also gives us a chance to turn things around and ensure your experience with us is nothing short of excellent.
Please don’t hesitate to share more details or let us know how we can assist you further.
Regards,
Neil
TS
Tammy S.
I won 1000 on 100 that they gave me…
I won 1000 on 100 that they gave me when I tried to cash out they kept saying we didn't receive my 2 photos yet they said thank you for sending it . Why not just say we're not going to cash me out. Now I can't even log into the casino I don't know where you all have been playing but they have totally ghosted me
On Sat, Nov 23, 2024, 10:26
Hello there,
Thank you for submitting your KYC documents to BitSpin365. After reviewing them, we noticed that the documentsprovided were not sufficient to complete your verification.
To Ensure a Smooth Verification, Please Re-submit the Following:
Government-Issued ID: Ensure your ID is fully visible, with all text and details clearly readable.
Selfie with ID: Take a selfie holding your ID, making sure both your face and the document are fully visible and readable.
Proof of Address (if applicable): A recent utility bill, addressed to your name, showing your full address, and dated within the last three months.
Tips for Submitting High-Quality Documents:
Good Lighting: Take photos in a well-lit area to ensure clear visibility.
High Quality: Use a high-resolution camera, and make sure the images are sharp.
Document Readability: Ensure all details are fully readable, with no blur or shadows obstructing any text.
Selfie Requirements: Your face should be fully visible, and the document you’re holding should be readable as well.
Once you have re-submitted your documents following these guidelines, our team will prioritize your verification.
If you have any questions, please don’t hesitate to reach out.
2694:3383265
Response from bitspin365Nov 27, 2024
Hello Tammy,
Thank you for reaching out. We’ve thoroughly reviewed your case, and we’d like to clarify the situation: You’ve been playing with a free welcome bonus, which comes with specific terms. As stated in our Terms and Conditions, withdrawals can only be processed once the wagering requirements have been fully met.
At this stage, the wagering requirements for your bonus have not yet been completed. Meeting these requirements is mandatory for any withdrawal to be processed.
Additionally, we received an email from you without the necessary attachments, despite your claim to have sent the required documents. We have politely followed up, requesting proper identification, but as of now, we have not received the complete documentation. Please note that verification is a standard and necessary procedure, particularly for first-time withdrawals involving bonus funds.
To address your concerns about communication, we want to assure you that we are not “ghosting” you. Our team is actively awaiting the required verification details to proceed. Once we receive the proper documentation and the wagering requirements are satisfied, we will promptly move forward with your withdrawal request.
Please let us know if there’s anything else we can assist you with in the meantime.
Best regards,
Ethan
Casino BitSpin365
DV
daniel V.
These ppl asked for my info when i was…
Idk how i played anything today if i haven’t been able to log in bitspin365 at all.
And you say violation? How did i do that?
Response from bitspin365Nov 15, 2024
Hi Daniel,
Thank you for your feedback. You and me already discussed in full detail the violations that led to the removal of your winnings from a completely free bonus. I was under the impression that we left things fully clarified, so I'm a bit baffled to see this review - especially the part about you being locked out of your account?
Your account is still open, and I see you've played 2 promotions just today.
To re-emphasize our e-mail discussion, the Free Spins bonus you were playing is strictly limited to Rival Non-Progressive Slots, but you wagered heavily on restricted Dragon Slots games, including a single $58.80 win on Candyland Bonanza - that single win amount being more than the balance we removed at the end.
As a free bonus, winnings are subject to clear terms to ensure fair play for all. I explained these terms fully in our email and remain available at [email protected] if you have further questions.
Best regards,
Ethan
BitSpin365
