benson J.
I had no reason to think there
I had no reason to think there would be a problem. I was able to access my account normally and watched the balance increase as I continued trading. Eventually, I decided I had reached the point where I wanted to take some of the money out. I submitted a withdrawal request, expecting the process to be relatively straightforward. Instead, nothing happened. I contacted the platform to find out why the withdrawal hadn't gone through, but I wasn't given a clear answer. I kept trying to get an explanation, but the situation became increasingly frustrating. Then I discovered that I couldn't access my account anymore. I tried logging in several times, but I was completely locked out. I had gone from watching the account grow and being able to monitor everything myself to suddenly having no access at all. At that point, I knew I needed to stop trying to resolve everything on my own. I gathered the information I had about the account, the trading activity and the withdrawal request and took the matter to 𝖓ord 𝘃aultડ they reviewed the available records and examined what had happened around the attempted withdrawal and the loss of account access. Having someone independently go through the details gave me a much clearer picture of the situation. The whole experience was extremely unsettling. I had spent time building up the account and believed I would be able to access my funds when I was ready. Instead, the moment I tried to withdraw, everything changed.



