BitesyReviews of bitesy.org

First of all, Advertisement shows you an attractive fee for the subscription, but when you try to subscribe that intended product then their portal is made in such a way that unknowingly you get subscribed for more products because of no clear descriptions. Secondly, i emailed them about the unwanted subscription, there was no reply for couple of mails. Thirdly,Despite the issue decided to continue learning for what i paid, a month later it stopped working again i compained them through the mail, for twice they replied with the instructions but didn't work and then they stopped replying with no solution. This is my experience. I felt i'm ripped off. So never trust bitesy and other similar apps as i'm reading similar issues.

I signed up believing I was purchasing a $19.99 one-month plan. After payment, I received three separate charges totaling $96.78 for additional services (AI Chat and EN Phrases) that I did not realize I was purchasing. Support confirmed the subscriptions and canceled them. I requested a refund, but I have not received any response to my follow-up email for several days. My main concern is that the pricing and additional paid features were not clear to me during checkout. I was surprised to receive additional charges beyond the plan I intended to purchase. I would advise customers to carefully review the final order summary and any add-on services before entering their payment details.

Be very careful with Bitesy’s refund policy I purchased Bitesy and, after trying the service, decided that I was not satisfied. I requested cancellation and a refund on the very same day, roughly 30 minutes after the purchase. My total purchase was €158.20, consisting of a 6-month plan (€87.89), AI Chat (€52.18), and a one-time “En phrases” product (€18.13). My first refund request was rejected on the basis that Bitesy is a “fully digital, non-returnable service.” Instead, I was offered only a 25% refund on the subscriptions. After I challenged this and specifically referred to my EU consumer withdrawal rights, asked for the legal basis for refusing the refund, and requested evidence that I had expressly waived my withdrawal rights, the offer suddenly increased to 50%. I refused again and asked them to answer the legal questions and escalate the matter to a human supervisor or legal/compliance team. Only after that did Bitesy process a full refund of €140.07 for the two subscriptions. The remaining €18.13 one-time purchase is still being reviewed at the time of writing. What concerns me most is that the full subscription refund was not offered from the beginning. I had to repeatedly reject partial refund offers and specifically raise my statutory consumer rights before the company agreed to refund the subscriptions in full. Consumers should therefore be aware of this before purchasing. If you buy the service and quickly decide it is not suitable for you, do not automatically assume that an initial “no refund” or partial-refund response is necessarily the final answer. Read your consumer rights carefully and ask the company to explain the legal basis for refusing a refund. My rating reflects the refund experience and the way my cancellation request was handled, not simply the fact that I did not like the product.

I tried to access the app through the email I initially received from them,entered my password and could not acess my account. There was no option to reset my password. I emailed them twice on July 22 and 27 to request access to to my account and they have not replied. I just contacted them through Trust Pilotand, they replied immediately and I have now have access to my account.

There is zero customer support. I paid for one month lessons to be read on daily basis. Now I am stuck at the lesson 6 and further lessons appear locked. It gives a message " your plan is made for one week" They don't reply to e mails. Buzi khan

Very disappointing experience. I intended to purchase only the 1-month subscription but was unexpectedly charged for a Lifetime Membership instead. The purchase process was misleading and resulted in an unintended charge. I contacted support immediately, requested cancellation and a full refund, but have received no response so far. My account still shows an active Lifetime Membership despite my cancellation request. I cannot recommend this service. -> I have wrote an email to the customer service at least 5 times already without getting any answer.

I subscribed for a 1- month plan on bitesy only to be deducted another 60 dollars without my authorisation. There's no transparency in their financial dealings with customers. They are very shady in their deals

Hi I subscribed to this app in the month of Apr’26 and then I found it was not very useful for me and Unsubscribe in next few days. However, I was charged for 3 months suddenly in the month of July’26. I have not used any lessons and did not go through any videos. This is completely unacceptable. I have already sent an email to bitesy. However, no response from them.