BisoncommerceReviews of bisoncommerce.com

Beware! You will be responsible for shipping expenses to return items. Shipping to return my item cost me $57.80! And they emailed me "rest assured as soon as we receive the item we will process your refund within two business days." Good thing I remembered to review my credit card statement for verification. Bison received my item Sept 17. I still had not received my refund as of today October 22! They had no explanation for why their system closed my return without issuing the refund. You can form your own conclusion whether you want to purchase from Bison commerce. I am shopping at Amazon instead.

I purchased 2 desks with file cabinets and 2 credenzas with a hutch for a client's office. The desk came in smashed to pieces because their warehouse did not put any protective packing in to protect it. I placed the on order on November 24th, 2025. They came on December 4th, 2025. The replacement parts came in smashed again. Now they are telling me I have to pay to return the items I will not be reimbursedfor shipping to get a refund. Then they started sending all the wrong parts. As of today, Feb. 17, 2026, I still do not have replacement parts. And Amazons A_Z Gurantee is a joke! They have lied the whole time when I am trying to get a refund. Not for the whole purchase, mind you, just for the broken desks. Do not trust this company