Barbara G.
DON'T Waste Your Money
Was a subscriber for a couple years, last October I filled out my preferences for the October 2022 box, money was taken from my credit card, now January 1, 2023 after numerous email requests I have not received one response. I still have copies of emails sent. DO NOT USE THIS COMPANY unless you have money to contribute to them.
Response from BirchboxMar 1, 2024
Hi Barbara, We are so happy to see you have recently been in touch with our support team! During the time you wrote this review Birchbox was not operating. In the autumn of 2022 the previous ownership of Birchbox was facing a host of challenges that led to the need to suddenly and unexpectedly cease operations, and engage in the sale of the business through a formal restructuring process. We are thrilled to see we were able to ship your October ’22 Box when operations relaunched, and we do truly hope the remainder of your membership was enjoyable. From your last email it sounds as though you may be starting up your Birchbox Subscription again soon, and we hope you do! Should you need anything else at all at this time, please don’t hesitate to contact our team at [email protected].



