Morgan P.
The best customer service
I literally never hesitate to reach out to birchbox-they are always helpful and informative and they understand that their subscribers are their highest priority. Love love love them!

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Morgan P.
I literally never hesitate to reach out to birchbox-they are always helpful and informative and they understand that their subscribers are their highest priority. Love love love them!
Brittany B.
I always love what I get in my box. It's like Christmas monthly!
Ashley D.
I am fairly unfamiliar with beauty products and Birchbox has allowed me to sample tons of products in both sample and full sizes in order to best make informed decisions. They also have a large variety of products for sale, and have a points system where you can earn discounts in their store. Overall I'm glad I decided to go with Birchbox over other companies and will continue to purchase from them.
Josephine P.
I love the samples I love the company. I think BIRCHBOX is the epitome of stylish and fun. I look forward to it every month!
Caitlyn V.
LOVE BIRCHBOX!
Millie C.
I wasn't sure what to expect but I absolutely love getting my Birchbox every month and I thoroughly enjoy trying all the samples so then I can make an educated decision on what full-size products to buy.
MICKIE P.
I really am impressed with your customer service.
Jacquelyn F.
Any time I ever had an issue with any order, I heard back immediately, knew the name of the person working on my issue and the customer support was very personable. I love your business model!