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Birchbox Reviews | Read Customer Reviews of birchbox.com

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Beauty & Well-being
Cosmetics & Makeup
Birchbox

BirchboxReviews of birchbox.com

3.81,133 reviews
Cosmetics & Makeup

Birchbox3.8

Reviews1,133 About Contact

Overall score

3.8 out of 5

Average

Average of 1,133 reviews

Distribution

5★52%
4★17%
3★10%
2★3%
1★18%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

birchbox.com
[email protected]

About Birchbox

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!

Birchbox (birchbox.com) has 1,133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: birchbox.com
Website: birchbox.com
Category: Cosmetics & Makeup
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 19% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Birchbox reviews

Showing 192 reviews with 4 stars · Clear filters

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Mary
Jul 29, 2024
Still waiting to be wowed by samples
Still waiting to be wowed by samples. Also hope they get items for purchase in stock.
Response from BirchboxAug 14, 2024
Thank you so much for taking the time to share your helpful thoughts and kind feedback! We certainly hope we can wow you with the selections in your next box. Plus, we’re excited to let you know that we’re working on some fantastic new updates for our shop, including exclusive discounts for members. Stay tuned for more details in the coming months!
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Lynette
Jul 29, 2024
Trying Quality Products
I love to try new things and this gives me an opportunity to use the samples, that are of high quality so that I can make good decisions.
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Jeanne
Jul 29, 2024
Look forward to Birch Box
I liked four of the products!
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Julie
Jul 29, 2024
It appears the full size bottle I got…
It appears the full size bottle I got was attached to the outside of the regular box and something happened to it and the post office had to the package it … I think I got everything though … which were great.
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Kathryn
Jul 29, 2024
Birchbox is great for people with allergies
Birchbox is great in trying new things, especially if you have allergies and don't want to spend money on full size items in case you are allergic to them.
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Carey
Jul 29, 2024
I like the products but don't always…
I like the products but don't always recieve my selections.
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Barbara
Jul 29, 2024
I remember when birch box started… it…
I remember when birch box started… it was way better back then… better boxes and more products
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Meg
Jul 29, 2024
Still sending good/interesting…
Still sending good/interesting products; however, I miss getting different, cool boxes every month.
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