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Birchbox Reviews | Read Customer Reviews of birchbox.com

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Beauty & Well-being
Cosmetics & Makeup
Birchbox

BirchboxReviews of birchbox.com

3.81,133 reviews
Cosmetics & Makeup

Birchbox3.8

Reviews1,133 About Contact

Overall score

3.8 out of 5

Average

Average of 1,133 reviews

Distribution

5★52%
4★17%
3★10%
2★3%
1★18%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

birchbox.com
[email protected]

About Birchbox

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!

Birchbox (birchbox.com) has 1,133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: birchbox.com
Website: birchbox.com
Category: Cosmetics & Makeup
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 19% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Birchbox reviews

Showing 585 reviews with 5 stars · Clear filters

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Cassandra M.
Dec 18, 2015
Always a great treat
I look forward to my box every month so much! It's always filled with amazing things and makes me super happy!
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Rebecca F.
Dec 18, 2015
Great company, great products
Only concern is that shipping can be a little slow. Excellent products.
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Christina D.
Dec 18, 2015
awesome experience
decided to order one of the products that I sampled and can't believe how fast I received it! Free shipping and I got it in like 2 days! Thank you and I love my new hair products!
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Haley R.
Dec 18, 2015
The bees knees
I love birchbox! I get super excited when I get the email it's been shipped! It's the one thing I really look forward to as an adult ❤️
Report
Mary A.
Dec 18, 2015
products
I enjoy the sample products each month... It seems like a wonderful surprise!
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Stephanie D.
Dec 18, 2015
Overall Great Experience
I still recommend this beauty box to anyone who wants an affordable sampling experience. The samples are large and the reward system is solid and rewarding to the customer. I will more than likely be back.
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Karin M.
Dec 18, 2015
Absolutely love this product
The eye cream has such a pleasant coffee bean scent. Knowing that it is all natural- I use it every night under my eyes. I truly see a difference and I look more awake and refreshed in the morning !
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Mark Y.
Dec 18, 2015
Love Birchbox
Great product and packaging. Lots of choices. Something to look forward to every month. If you've been thinking of a monthly box club, Birchbox should be at the top of your list. Tried another one and gave them chance after chance to be more responsive and they couldn't make it work Birchbox loves its customers back. Great fun.
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