KENDRA B.
Excellent customer service!!
After ordering a couple of items from birchbox, I patiently awaited for my package. Unfortunately it never showed up. I spoke with UPS and all they could say was that they had no idea what happened to my package. So I contacted birchbox and they fixed the problem within 24 hours. They shipped me another package I am greatful that it was taken care of right away. I definitely did not get the run around like I did with UPS!



