BirchboxReviews of birchbox.com

Birchbox offers me the experience to use products that are new to me.

I have a subscription and I have one for my daughter. This BOX has always arrived in a timely manner with the best of treasures inside!!

I received BirchBox as a birthday gift and continued my subscription after the gift ended. Also gave 3-month gift subscription to my sisters and sister-in-law because I like it so much. I like earning points which I can use in the store as well for items that I discover through my sample box.

I had a missing item in my monthly box. When I contacted customer service about my issue, they sent me a new box. I honestly thought I would only get the missing item, instead I got all the other items that were in my initial box. Great service.

my birchbox got lost in the mail service i waited the ten days as stated in policy even though i do not not live on the west coast and still no tracking update so i emailed birchbox and within 1 or 2 days they got back with me and sent a replacement box. very easy no hassels great customer service

Not only is the service excellent, but the products they offer are fantastic!

Best products, used up and reordered many of them in full size. Always happy, every month whereas I can't say that about my other subscriptions I get.

I bought a limited edition It's a Charmed Life box for somebody for Christmas and 2 weeks before Christmas I finally went through everything and the picture frame was broken. I was pretty disappointed so I emailed Birchbox customer service and they were in touch within 24 hours and said they could either replace it or refund me. I chose to have it replaced and received it a few days prior to Christmas!!!