Dawn M.
Pretty good so far
A few ups and downs with delivery but customer service always helps and quickly!

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Dawn M.
A few ups and downs with delivery but customer service always helps and quickly!
pdilutis
I really enjoy my Birchbox membership. I have been able to try products I have never heard of without having to spend a lot of money. There have been a lot of fails (firming serums, etc) but I have found a few really great products. I plan to continue my membership. The only thing that gives me reservation is the beautiful box the products come in every month. The boxes are really good quality and I hate to have to throw them out. I can only recycle at home to a limited time and then they will have to go out in the recycling bin. They just seem too nice to do so. Perhaps a little less extravagant packaging?
Rachael M.
Fun way to experience new product samples, read reviews , and order your favorite new finds!! Great customer service!
Ronda M.
Every month is a great exciting surprise that you get in a lovely party box!
Pamela S.
Nice to have something special for you each month especially when you work hard deserve a surprise. The girl stuff is fun .
Melody M.
I love that you can earn points. They have a lot of offers that save you money. I have called them a few times and they are quick to fix my problem with no hassle.
jennifer
If you like trying things before buying them this is for you!
Yodere
I have greatly enjoyed the design of the birch box boxes. No other company does quite the nice presentation. I would however wish the clients had more then just one option to choose from for their monthly subscriptions. Give the incentive for buying a year at a time like picking 2-3 items per box per month, or a whole month of just client specific picks from the sample shop.