LAUREN S.
I have been subscribing to birchbox for…
I have been subscribing to birchbox for years. I love the product brands they offer!

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 585 reviews with 5 stars · Clear filters
LAUREN S.
I have been subscribing to birchbox for years. I love the product brands they offer!
Marcia B.
My box contained products that I will actuaally use.
Sandy S.
Great customer service!
Bambi
Solved my problem fast and efficiently.
Trek Store of P.
The product are often full size. There is a lot to choose from when you customize.
Holly
I love being able to try products without the commitment of buying a full size product. Birchbox does the research to find the best products. Getting a box every month is like having your birthday EVERY month! So fun!
Response from BirchboxJul 25, 2024
Hi Holly! We are simply delighted you are enjoying your monthly boxes and discovering new favorites along the way. We can’t thank you enough for taking the time to provide your feedback!
Johnetta
I messaged after hours, so I wasn't sure what the response time might be. I was so surprised when Christina got back to me within hours. She advised that she was taking care of my issue. My Box arrived the very next day, so my issue was resolved. However, I have no doubt that a replacement box would have been shipped immediately. So glad to experience that customer service remains alive and well for some companies!!
Response from BirchboxJul 25, 2024
We’re thrilled to hear that our team was able to assist you promptly, and we’re so glad you received your Beauty Box the very next day — we do hope you’re enjoying your beauty selections! Thank you so much for taking the time to share this lovely feedback with us—it means a lot!
Sarah M.
Great quality on the items.