BioevaReviews of bioeva.com

This is my 2nd review still no delivery I can’t imagine how many times this company have taken money from people and not delivered the goods they must be making a fortune I did have a reply asking for my order number to rectify however I did not here back I do intend to look into this further as I do not want them to continue doing this to other customers

Still waiting for my refund! Made an order on April 3rd. The package was never shipped until i wrote customer support. When the package arrived in DK it was held in customs, as Bioeva ship from the US without informing customers. So i refused to accept the package and it was shipped back. Now Bioeva refuse to refund my money, eventhough the package was sent back early june. Lack of information, poor customer service, slow delivery and horrible refund process.

Red Flag I placed an order on the 27th May however it is not possible to track the item with the tracking code the company provided. I sent them the tracking screen shot of the invalid tracking code on the 2nd June but received no response. The money is taken of my account, tracking code does not work and not a proof that it is being sent. No response whatsoever. Are these people scammers? is this a legitimate company? I will reverse the charge and file a complaint with UK authorities. I would avoid. Last time you asked me my order number here as if I could reply to you here. You failed to tell me how I should do it. It is almost as if you want to appear you are trying to help but won't provide a way how. ORDER #:41507405 I already tried reaching out via your support email and got no replies to this date. Either refund me or tell me where my order is ASAP.

Mérite même pas une étoile tellement il sont malhonnêtes ! J'ai fait une commande d'un produit uniquement parce qu'il était soi-disant en"stock" mon c..! Je me suis fait embobiner car le produits étais en faite au états-unis et vue les circontence actuel, je vous laisse imaginer l'attente mais surtout ma frustration. Le pire c'est que je leurs ai laisser une chance de se rattraper en leurs demandant un geste commercial. Résultat, ben rien du tout. Service clients : NUL, NUL, NUL !!!

ok so I have been using Bioeva for over 10 years now and not had many problems unitl this time, so I ordered my usual products on 11.2.20 2 weeks later no delivery I checked the tracking and there is no inofmraiton after 12.2.20. I emailed 4 times to the customer service, no answer so I managed after much effort to get a telephone number who tell me my order number is not recognised, my credit card details are not recognised and belong to someone else entirely?? The woman just kept saying please ring back, please ring back. So just absolutely fobbed off. Bioeva my order number is 40907639 which the woman said does not exist? I have your email confirming it?? And my tracking number is: 822007 40439723 35584. The woman also said she couldn't locate it from a tracking number? Rediculous. My order is worth £46.81 and i cannot afford to be that out of pocket. Please get this sorted and if so then reimburse me my money. If this is not sorted asap then you have lost a customer that has been with you for over 10 years

Acquisto fatto in data 29.11.2019. Prodotto mai ricevuto e ampiamente sollecitato via mail. Tale società risponde con mail in automatico dicendo che provvederà al rimborso non appena la merce tornerà presso la loro sede. Sono passati 3 mesi da quando hanno incassato i soldi. Provvedo a denuncia presso la Polizia Postale. Fate altrettanto che così intervengono rapidamente.

TRUFFA!!!!!! Come nelle recensioni che purtroppo ho letto troppo tardi anche a me non è arrivato un pacco ordinato il 14 ottobre 2019, a distanza quindi di 4 settimane.Anche il mio è fermo in dogana e non spettava certo a me conoscere i problemi di un eventuale trasporto. Ho contattato via email più volte senza nessuna risposta e il numero verde è irraggiungibile. Siete truffatori che vi siente tenuti i soldi anticipati.

Bioeva keep sending me a cancelled order, even after I called customer service to cancel it, 3 months apart. I bought 3 x Salus Beets which I was happy with, I then put it on repeat order, and cancelled it by phone with customer services after the first shipment, 3 months apart I then get another order delivered. When I phone and query it customer service (Michael) says it’s still on the system, he remembers speaking to me but forgot to cancel the order. I have the goods here unused however to return them Bioeva want to charge me for returning the product to the US! I find this unacceptable, as the mistake is of their making, being told that they don’t have a UK returns policy doesn’t help but I don’t see why I should pay for this repeat mistake. Is it too much for them to arrange a courier collection ? Now I am not getting a response to email having asked for this to be settled according to the Consumers Act. 2015.