Beth K.
Ok but a little disappointed
This product was easy to use. I had musty carpets after having them professionally cleaned. The room Shocker worked On most rooms but didn’t take the smell totally away. I was a little disappointed.
Biocide Systems is listed under Cleaning Service Providers in Los Angeles, California.
Biocide Systems (biocidesystems.com) has 746 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Showing 58 reviews with 3 stars · Clear filters
Beth K.
This product was easy to use. I had musty carpets after having them professionally cleaned. The room Shocker worked On most rooms but didn’t take the smell totally away. I was a little disappointed.
Jodin
Product does clean out smoke smell from vehicle but leaves its own chlorine smell that takes forever to get rid of.
Alyson D K.
Works half the time. When it does work, it's great!
Frank
Used Biocide to get a very bad cigar and smoke smell out of an apartment. The treatment lessened the smell, but did not completely get rid of it.
Response from Biocide SystemsMar 23, 2018
Dear FRANK, We are sorry to hear that we were not able to resolve your odor issue. Please give us a call at 877-792-4624 and speak to one of our customer service representatives so that we may help you resolve you issue or return your money. Kind Regards Biocide Systems
Jeff W.
This November, I received product for use in my automobile, instructions state that kit must be used when ambient temperature stays above 51 degrees. Where I live, and without a heated garage, I won't see a day like that (when I can also not use the car for 24 hours) till Spring. Any money back guarantee will have long since expired. I'm frustrated with having to wait weeks-months to try this product. Here's hoping for good results months from now.
Response from Biocide SystemsDec 7, 2017
Dear Jeff, It is not necessary to wait to use your product, you can just as easily heat your car before use so that the interior is warm when activating the product, this will give the gas the opportunity to generate and expand properly to do it's thing. Depending on the type of odor you are fighting, you may not need to leave it in for 24 hours, however, if it is cigarette smoke odor you will need to leave it in overnight. Also, using a space heater in the garage while the product is working, can also help. If you want any more details, please don't hesitate to give us a call at 977-792-4624 and any of our tech support representatives will gladly help you out. Kind Regards Biocide Systems
Thomas
Yes, the product got rid of the odor but now I am trying to get rid of the product's odor.
Response from Biocide SystemsDec 7, 2017
Dear Thomas, Please make sure you air out the areas properly and make sure that it gets sunlight as these two things will eliminate the leftover odor. If you need any additional help, please don't hesitate to give us a call at 877-792-4624. Kind Regards Biocide Systems
customer
It eliminated some of the odor but not holistically, looking at other option.
Response from Biocide SystemsNov 28, 2017
Dear Customer, We are sorry to hear that you were not satisfied with our products. However, it would be very helpful if you could elaborate a little more as to what you odor issue was and which one of our products you used. We can either send you a replacement unit or initiate your refund process. Kind Regards Biocide Systems
customer
Product arrived sooner than expected, but did not eliminate the odor in my vehicle 100%. Maybe and expedition is too large, i will buy another and see what happens.
Response from Biocide SystemsOct 6, 2017
Dear Customer, We are sorry our product did not clear up all your odor issues, however, please remember that we do have a money back guarantee that either refunds your money or sends a replacement product for a second application. Please contact our customer service department at 877-792-4624 or send an email to [email protected] en request your free replacement product. Kind Regards Biocide Systems