Linda J.
READ the instructions in the Manuel don't just go .by the AD.
Your ad made it seem simple just add water and set in area.in this case chest freezer. When It came and I read instructions and i also watched video. I was intimated. Video said some cautions that were not in the included pamphlet. Like about a fog of yellow causing coughing and breathe problems. My issue was a foul smell from food spoiling due to a power outage. Freezer had been thoroughly cleaned and sanitized. Still smelled. We had freezer in garage. Had to get a dolly and move outside (afraid of vapors getting into house) Followed directions been 3 days now. Smell is much less but still residue. Disappointed thus the 3 stars. It did help a lot. But I most likely will have to replace the freezer. Please remind people to remove food first( not everyone is the sharpest knife in the drawer)
Response from Biocide SystemsOct 30, 2023
Dear Sir, First let me say that our guarantee gives you the option to request a replacement unit if your issue was not 100% resolved, a second application is guaranteed to resolve it completely. In addition, a thorough read of our documentation stated that our products a 100% non-toxic and non-carcinogenic, it is only a slight irritant which is what we tell people not to be in the room or car while it's being used,