Michael C.
I ordered on the 8th 0f April and was…
I ordered on the 8th of April and was showed I would get it in 5 days and now is the 15th of April and tracking is showing I won't get it until the 21st of April and by that time I won't need it.
Biocide Systems is listed under Cleaning Service Providers in Los Angeles, California.
Biocide Systems (biocidesystems.com) has 746 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Showing 156 reviews with 1 star · Clear filters
Michael C.
I ordered on the 8th of April and was showed I would get it in 5 days and now is the 15th of April and tracking is showing I won't get it until the 21st of April and by that time I won't need it.
VERNON D.
THE PRODUCT STILL SHOW THE ORDER TO STILL BE SITTING IN YOUR WAREHOUSE AND NO EMAIL TO LET ME KNOW WHEN IT WILL ACTUAL SHIP
Anita B.
Two hours or less after I ordered room shock I found I did not need it. I could not cancel on line so I called your company. The gentleman who helped me left a message for his supervisor of this. I assumed cancelling would be easy as it is with other companies, apparently not!!!!! I will not order anything from you again!!!
Dennis D.
I followed exactly and precisely the very simple instructions, nothing really to get wrong there. Placed 2 of the containers into heavy smoker house (bad smoking for a long time inside) and animal smells. It absolutely removed zero smell, stinks after 24h / 48h exactly the same nasty as before. Wasted nothing but money.
customer
We tried it in 4 cars and did not work in any of them
Response from Biocide SystemsDec 30, 2024
Hello, Please contact us directly, 877-792-4624, that we can assist you with trouble shooting why the product did not give you the results you were looking for and to get you replacements to try again with our help. Best Regards, Biocide Systems
Tom Chants H.
I am writing to express my extreme dissatisfaction and distress regarding a recent incident involving one of your products. I purchased the room shocker and diligently followed all provided instructions. However, upon adding water to the cup provided, the product emitted unexpectedly loud sounds similar to gunshots. As a result of this incident, my ears have been affected, leading to discomfort and potential tinnitus. The severity of the situation has prompted me to consider seeking medical assistance at the emergency room. I am particularly troubled by the fact that there were no warnings or instructions provided about potential risks to one's hearing while using this product. The lack of caution regarding the potential harm that could be caused is concerning and unacceptable.
Response from Biocide SystemsDec 30, 2024
Hello Tom, I wanted to reach out here as well, since we have been in contact via email. I am hoping all is well with your health. Please contact me with an update so that we can assist you and make things right with you. Best Regards, Biocide Systems
Perry Early P.
Product exploded a few moments after activation, spewing chemical everywhere. This happened despite the fact that we followed manufacturer instructions carefully.
Response from Biocide SystemsDec 30, 2024
Hello, We are vey sorry for the mishap you experienced with the product. Please contact us directly, 877-792-4624, so that we can assist you with a refund. Best Regards, Biocide Systems
Jeffrey C.
Still haven’t received my order. Last tracking update was 10/7/24 from USPS that “a label has been created”. No answer from Biocide to my voicemail or email.
Response from Biocide SystemsOct 15, 2024
Hello, I do apologize that you did not receive a response beforehand, but I have checked our emails and messages, and unfortunately we did not receive either an email or message from you. I did track your order and I do see that it was delivered today. Best Regards, Biocide Systems