Elvin C.
My creditcard is getting declined…
My creditcard is getting declined everywhere after 3 orders that got completed. Also my funds are frozen. No support, only an AI chatbot.... Don't fall into this trap
Response from BingCardOct 15, 2024
Dear User, Thank you for your feedback, and I sincerely apologize for the inconvenience you've experienced with the lack of response from BingCard support. We are currently updating our service and integrating an online support feature, which has caused some delays in our response times. It appears that your issue may be related to your card being frozen due to a high number of unsuccessful transactions. However, please rest assured that this should not affect your card's balance. Typically, the bank will unfreeze the card after a minor penalty fee and within a few days. In the meantime, we encourage you to use the new version of our service, where human online support has also been added. Please feel free to reach out through the updated app to get more assistance with your issue. Thank you for your understanding, and we appreciate your patience. Best regards, BingCard Support Team