bimmerplug.comReviews of bimmerplug.com

🚨 WARNING: A NIGHTMARE EXPERIENCE WITH BEEMER PLUG! 🚨 I have NEVER in my life dealt with a company as horrendous as Beemer Plug. If you’re even thinking about placing an order with them—STOP RIGHT NOW. These scammers don’t stock a single thing. They’ve built a shiny, professional-looking website just to lure you in, but in reality? They’re just drop shipping junk from Alibaba. That’s right—you’re paying a massive markup just to wait months and months for something they don’t even have yet! Even NON-custom orders take forever because they only buy from their supplier AFTER you hand over your hard-earned money. And customer service? HA! The worst I’ve ever encountered. Rude, unhelpful, and completely indifferent. You could be waiting an eternity, and they wouldn’t lift a finger to help. Here’s the real kicker: If you really want the same product, just go to Alibaba yourself and use Afterpay. You’ll pay WAY LESS and still wait the same ridiculous amount of time! Don’t fall for Beemer Plug’s scam tactics. They should be called BUMMER Plug because that’s exactly what you’ll feel like after ordering from them—BURNED and ROBBED. ⚠️ BEWARE. SPREAD THE WORD. SAVE OTHERS FROM THIS SCAM. ⚠️

I placed an order, then after review of additional details realized it wasn’t what I was looking for. I have been trying for over two weeks to cancel the order, and every time I email them to cancel, I only get a response “the part will work for your car”. It’s an $800+ part and I have asked more than 4 times for an order cancel and refund and they are not responsive.

I purchased a part for my car back in January 2024 and I returned it within the 30 day policy and to this date I have not received my refund. They emailed me a fake refund email but did not actually did a refund to my credit card. Numerous emails and always a runaround about getting back to me. I will not stop with my honest bad rreviews until I get my refund money. TOtal scammers

Purchased 4 - 69mm Wheel Caps @ $199.02 needed 56mm Wheel Caps: Anthony @ BimmerPlug sent me a label for return. I returned them promptly in their original box unused. After about 3 months I tried contacting them to check on the status of the refund as the item had been discontinued. About 4 months later I received the package back "Return to Sender Unable to Forward" I tried many, many times to reach them by phone & email and no response. Only after I disputed the charge with Discover Card I received a message from Kass saying Anthony was no longer with the company and that if I dropped the Dispute they would give me a refund. Meanwhile Discover Card said they requested some information from BimmerPlug. Discover Card ruled that because I was still in possession of the product - I had returned these on 10/30/2023 and BimmerPlug had sent the package back to me unopened in April 2024 - that it was a valid transaction. Discover Card told me to go back to BimmerPlug and get a refund from them as they just requested information and did not view it as a Hard Inquiry. BimmerPlug said once I created a Dispute with Discover Card, they viewed that as a HARD INQUIRY they no longer offer a return or refund. If I hadn't filed a dispute with Discover Card they would have given me a refund as it would have been a clean transaction. I WOULD NEVER MAKE ANOTHER PURCHASE WITH BimmerPlug.

Absolute scammer scumbags. Ordered a red start button and carbon fiber csl grill for my g22 BMW. Next day get a shipment notification, great ! They just shipped the cheap little button. I inquired multiple times throughout the coming weeks about the grill and not a single answer ( email, phone , text ). Finally after over a month I get a shipment notification for the grill ! Couple days later it comes in and much to my disappointment it’s the completely wrong item !! Paid almost $800 for the carbon fiber grill and got the cheap black plastic version sent to me ! I immediately email them right away and to my surprise the reply and apologize and send me a return label. Weeks go by and no update on the replacement. Multiple emails and nothing back. Please do yourself a favor and don’t put yourself through their scamming bs. I could have ordered all this from China directly myself and actually have gotten my order by now and for a lot cheaper.

Terrible Experience. They have zero way to reach out to them. They buy followers and spend a ton on marketing while marking up cheap parts.

Scam/Fraudulent Business. This company is operating a scam. They claim they design aftermarket car parts from a shop in southern CA. They actually drop ship low quality garbage from distributors in China for 1/4-1/3 of the cost. DO NOT TRUST THEIR 5 STAR REVIEWS. Every time customers leave a string of 1-star reviews on their google company info, they buy 5-star reviews from fake review companies to bury all negative reviews. It's obvious based on the accounts and patterns of reviews. On reputable car forums, real customers overwhelmingly have had terrible experiences with the company. I've spend in excess of $3000 on orders from this business, which I either 1. Never received 2. Were the wrong parts 3. Were defective The parts that they claim are designed and built in-house are also all found on Chinese online marketplaces. It is very easy to fall for their trap because of their pretty website and facade of being a reputable business that's propped up with fake content. Their following on social media is also clearly fake, they have ~28k followers, yet no one except bots comment on their posts. Please do yourself the favor of avoiding this company. I was fortunate enough to get a chargeback from my credit card companies for all of these charges. Don't waste your time or money.