bikerforward.comReviews of bikerforward.com

Waited five weeks to receive item. Item was lost. Refund a month later. They kept the shipping amount. So I paided for their mistake. Terrible service.

Worst purchase ever, battling to get refund.

Ordered a vest. It was the wrong size, I spent a significant amount of money returning it. They asked for the tracking number for the return, and said they were in the process of sending me a new one. Weeks later, according to the tracking they forwarded me, they sent it to some else in the WRONG COUNTRY!! I tried and tried to reach out, they ignored me. I am out 200.00. An sbsolutely unprofessional, ridiculous company.

Scam company. This is my last email regarding a package that never arrived. (2) pairs of riding jeans. The phone number is not accepting calls, and by now they’ve realized that I am a “findoutologist” they are no longer responding to my emails. Not delivered. I was able to get the USPS TRACKING #9400109105156610106458 from the shipping info that you provided. I went to the Ft Moore Military Post Office. Nice thing is that they have such high standards that they only use scanned barcodes to deliver mail on the installation. They looked up the order and said that the package was not in my name, had a delivery address of Miller Loop Ft Moore Ga 31905, and that the package weighed 3.84 ounces. That is the package that corresponds to the tracking number you provided. You are not going to tell me that two pairs of riding jeans with protective inserts weigh the same as a small bottle of cosmetics. They also advised how unscrupulous companies will sell tracking info to make it look like an item was delivered in order to scam the buyer. You can not scam me, nor can you scam the USPS of a military installation. You will either send me the items that I paid for, or you will refund my money. I will not pay shipping, or restocking, because I never received the original items ordered. This tracking number is not the correct tracking number for my items. Send them, or give me my money. Please provide the correct tracking number for my shipment

I ordered a men's leather jacket in XL size and received a female XL jacket. I contacted Biker Forward and they were rude and very unprofessional. I had to pay shipping to return the lady's jacket and to top it off they charged me a 35% restocking fee. If I could leave a negative 5 star review I'd do it in a heartbeat! SHAME ON YOU BIKER FORWARD!!

its a scam...here is the email I sent them...still no response. They took the order, took months to ship and gave tracking number. claims delivered and I didnt receive anything and they send me a tracking number and says i have to work with USPS. I did, and USPS says the product was delivered to the address they wrote and thats not mine. Basically, they are shipping to themselves and taking your money. ********** Hi,We ordered this jacket months ago. You took months ship and I never received. I contacted you and you claim it’s delivered and send me tracking. I checked with USPS and they investigated and confirmed that that package was not addressed to delivered to me. So they claim they delivered to the address written on that.I paid you and I checked the address on the order and all looks right, but you MADE MISTAKE and look my money and NOT responding to my enquires. It’s your responsibility and I don’t need to do these many times. If it was USA company he would have been black listed. You are running a scam. You might delivered to your own friends as you are not responding to which address you wrote that. You have contact number listed on the website which doesn’t exists. Means solid proof of zero customer service.I checked with neighbors and they didn’t get it.I need my money back and give me where do I write an ugly review and official complaint on you so that you don’t do this to others. I will start posting on social media on Thais can if I don’t get the response on this matter.

Beware! Just know if you order something that doesn't fit, they will not pay postage for you to return it or exchange it. They will only interact with you through e-mail with a return address. You can return it, pay postage and pay a 15% restock fee will be deducted from your return amount. Or you can get store credit. Either option takes 7-10 business days after they receive your return package. Not the best customer service for gaining repeat business.

STAY CLEAR OF THIS SCAM COMPANY, DO NOT BUY anything from this company. They offer no help on an order never received. They suggest I look around my yard or around my neighborhood for my package! Says they shipped through our postal service. Ripped off. STAY AWAY.