bikerforward.com is listed under Motorcycle & Powersports.
bikerforward.com (bikerforward.com) has 107 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Aaron S.
I submitted a return on 10/3/23 and have emailed over 20 times since then (it is now 11/27/23) and have not received a response yet. This item cost me $78.92. I have never in my 56 years seen such HORRIBLE CUSTOMER SERVICE. DO NOT EVER EVER BUY ANYTHING FRIM BIKER FORWARD!!!
Christopher J.
Terrible experience. I ordered two denim jackets for my kids birthdays as it’s starting to get chilly out where I live. I have been in contact with customer service via email and they are refusing to send me a return label so I can have my items refunded per their return policy. They are attempting to haggle with me. The last email I recieved from them asked me to keep the items for only a 50% refund.
Chris H.
Do not purchase. They post wrong items . 5hen send Chinese stuff and colors don't match what you ordered
Dont Buy Save Your M.
BEWARE OF THIS COMPANY. I CANCELED MY ORDER AND STILL CHARGED ME A FEE BECAUSE IM CANCELING AND THE ITEM HAS NOT BEEN SHIPPED. This company is a scam.
Consumer
It has been a pretty horrible experience thus far. I ordered armored pants about 3-4 weeks ago and still have received nothing. This is definitely an American looking front for a Chinese based business. The foreign tracking delivery system they sent me a link to stopped progressing days ago. USPS is supposed to carry out the last leg of the delivery and they have consistently indicated that they have not received my item. I definitely would not order from this company again. It is probably a waste of money.
G G.
Wanted to return an item and they mentioned return shipping would be responsible by me and also wouod charge 15% restocking fee. Told me they'd issue a $40 credit on my next purchase if I kept it so I decided to keep it. The code provided didn't work and now they're non-responsive. Bad business practices and just a bad business overall. Won't be a customer anymore. Not to mention the insane shipping time.
Sandy S.
I placed an order for a jacket size L, I received XXL, when I asked for return, they wanted me to pay shipping and restocking, basically they wanted me to pay for their mistakes, And when I refused that, they basically did not want to take responsibility of their mistakes, my first and last order from here
David O.
False advertising. Do not buy from them. Can't trust if I will get the refund and they are going to charge me restocking fee? Terrible products.
