BigScootsReviews of bigscoots.com

The entire BigScoots team, year over year, task over task, has THE SINGLE BEST customer service. They're basically the Waldorf-Astoria of hosting (but cooler). Every single time I've had an issue that I was unable to troubleshoot on my own for my site, they've been right there, jumping right in to quickly identify the issue and fixing it, or helping me fix it with confidence. The world needs more customer service like this, along with the stellar product they're offering. Having BigScoots as my hosting company has alleviated all mental anxiety about the "what-ifs" as it relates to my site. It's worth the investment.

I’ve been so happy with BigScoots! I’ve never had any problems with the reliability of my website and when I need help they are super fast to respond, and always go above and beyond to answer my questions. I love being able to talk to an actual person when I need something. HIGHLY recommend!

Can't fault BigScoots. They are the third and hopefully final hosting company I've tried in 7 years. I've been with them for 5 years now! Their customer service is second to none. Response times are unbelievably fast - I'm UK-based and I normally get a response within 5 minutes when I raise a ticket (from a real person). They always go above and beyond to help. Love them to bits!

Always quick to respond and fix whatever the issue at hand.

Whenever I had a question, customer service was always very helpful and prompt with responding. BigScoots are a brilliant hosting provider.

I have used BigScoots for years. Always fast, reliable, courteous service & support!

I switched to Big Scoots about 3 years ago, and I wish I had made the switch earlier. Their tech support is phenomenal. Their response is immediate and thorough. Even if they have to look into something, they stay in communication and follow through. The only downtime my site has had in three years was a Cloudflare outage. Otherwise, Big Scoots has been consistently online. I do have their boost package, and it's worth the money.

I love BigScoots for hosting my domains. Their support is top tier. All of my requests are met with a swiftness and such kindness. I couldn't run my business without them!