SHIRLEY
my review
salesman was nice and took care of us. today our washer / dryer / stove arrived. they were quick load in and out. only thing is the pedestal on washer doesn't function very well . when I push touch it , I have to pull from the bottom several times kinda fighting with it to get it to open .. the one on the dryer works fine .. I had to call back to warehouse 15 mins after they left and ask for a new one. she stated we might need send a repairman out. in my opinion after paying $3100 for everything I shouldn't need a repair. just get me a new one . not my fault. other than that it was ok experience... dear Big Sandy it's LL GOOD.. IT WAS FIXED. I JUST HATE TO HAVE TO HAVE SOMETHING FIXED THE VERY FiRST DAY I GET IT....
Response from Big Sandy SuperstoreJan 1, 2017
Shirley, i'm glad your experience in the store and with the drivers was a good one, though I am sorry about the issue with the pedestal. Most of the time, we send out service if it is going to be more convenient for you, however, if you are not happy with that resolution, we want to fix it! Please let me know if there is anything I can do for you! Thanks, Shelly Lusk Operations Manager 740-894-4242