LORI
Great Store
Buying easy, delivery easy.

Big Sandy Superstore is a premier home furnishings retailer serving families across the Midwest and Southeast with an exceptional selection of furniture, mattresses, and appliances — all under one roof. For decades, we've been helping customers create homes they love by combining quality brands, knowledgeable service, and honest value.Our furniture collection features trusted names like Ashley and Flexsteel, offering everything from stylish living room sets to bedroom collections built to last. When it comes to sleep, we carry the industry's most respected mattress brands — Tempur-Pedic, Serta, Sealy, Casper, Avocado, Purple, DreamCloud, and Nectar — so every customer finds the perfect fit for their comfort and budget.For appliances, Big Sandy is stocked with the brands families rely on most, including LG, Samsung, Maytag, Whirlpool, KitchenAid, and GE Monogram — from everyday essentials to premium kitchen upgrades.What sets us apart is more than just selection. We offer flexible financing options, strong in-stock availability, and fast delivery — so you're not waiting weeks for your new home to come together. Our in-store teams are trained to listen, not just sell, helping you find the right products for your space, your style, and your life.At Big Sandy Superstore, better living is always within reach.
Big Sandy Superstore (bigsandysuperstore.com) has 678 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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LORI
Buying easy, delivery easy.
THOMAS
We had a great experience purchasing our living room and bed room furniture from Big Sandy. I believe this was due to Stewart the salesman that helped us that day. He had excellent taste and good suggestions and a wonderful personality. He made us feel at ease and took care of us.
Response from Big Sandy SuperstoreFeb 11, 2017
Thanks, Thomas. Wow. I'm truly glad you had a wonderful experience with our store...and Stewart. I hope you'll visit again soon, Donna Graham Operations Manager 606-928-4661
LORI
I love my new appliances. Dale, my salesman, was very knowledgeable. He was patient. I went in several times without buying, he took the time to allow me to make up my mind without pressuring me. Everything was delivered with professionalism and on time. Wonderful experience.
Response from Big Sandy SuperstoreJan 4, 2017
Lori, Thank you for taking the time to let us know how we're doing. We appreciate you and we appreciate your business and look forward to helping you with your home furnishing needs in the future!
HUBERT
Had a great experience and very friendly staff!! Best place to buy furniture!!! Had a issue with my washer but they fixed it the very next day!!!
Response from Big Sandy SuperstoreJan 5, 2017
Hubert, Thank you for sending a review of our store. We appreciate you kind words and hope that we will be able to help you in the future. We hope to see you soon. Thank You, Natasha Gannon Pikeville Operations Manager
VAL
When i walked in, i already had something on mind, but the sales person also showed me some other ones in my price range. He gave me options, and no PRESSURE!!! And i actually walked out with my choice plus another gift! Free of charge! Wasnt expecting that! Lol! Very impressed with the store and the employees!
Response from Big Sandy SuperstoreJan 5, 2017
Val, Thank you so much for taking the time to review our store. We appreciate the compliments on our sales and our store. We hope to see you soon! Sincerely, Derek J. Operations Manager
KIM
Took out insurance on a TV, ended up having to make a claim. Smoothest transaction ever, no questions asked. Highly recommended.
NANCY
Love my new LG frig but coming from the factory it had a big dent in the top left side of it. It was disheartening to open the box which showed NO sign of damage and find this dent.
Response from Big Sandy SuperstoreJan 4, 2017
We're sorry to hear about the dent on your fridge, please give our customer support line a call at 304-744-3134 and we'll see what we can do to make sure you're taken care of! Thank you so much for your business!
JUSTIN
Good service and prices
Response from Big Sandy SuperstoreJan 3, 2017
Justin, I'm happy to hear you had a good experience in our store! If we can be of further assistance to you, please let us know. Thanks, Shelly Lusk Operations Manager 740-894-4242