TODD
Dont know how they do it
Paid $800 less for a king Sealy mattress with free delivery to State College PA versus same mattress at local store less than 5 minutes away.

Big Sandy Superstore is a premier home furnishings retailer serving families across the Midwest and Southeast with an exceptional selection of furniture, mattresses, and appliances — all under one roof. For decades, we've been helping customers create homes they love by combining quality brands, knowledgeable service, and honest value.Our furniture collection features trusted names like Ashley and Flexsteel, offering everything from stylish living room sets to bedroom collections built to last. When it comes to sleep, we carry the industry's most respected mattress brands — Tempur-Pedic, Serta, Sealy, Casper, Avocado, Purple, DreamCloud, and Nectar — so every customer finds the perfect fit for their comfort and budget.For appliances, Big Sandy is stocked with the brands families rely on most, including LG, Samsung, Maytag, Whirlpool, KitchenAid, and GE Monogram — from everyday essentials to premium kitchen upgrades.What sets us apart is more than just selection. We offer flexible financing options, strong in-stock availability, and fast delivery — so you're not waiting weeks for your new home to come together. Our in-store teams are trained to listen, not just sell, helping you find the right products for your space, your style, and your life.At Big Sandy Superstore, better living is always within reach.
Big Sandy Superstore (bigsandysuperstore.com) has 678 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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TODD
Paid $800 less for a king Sealy mattress with free delivery to State College PA versus same mattress at local store less than 5 minutes away.
THEDOUG
After sleeping on our new mattress for 2 months, my wife's sensitive back became more and more irritated each day she slept on it (I thought the mattress was fine). We returned to the store to refresh ourselves on Big Sandy's mattress comfort guarantee. The sales person took his time explaining the details, and was very patient and helpful as we picked out another mattress. The exchange process was easy to arrange, and went flawlessly. Our (second) new mattress seems to be agreeing with both of us. No other mattress store in town offered this generous exchange policy, and you can't really tell if a new mattress is going to provide long-term comfort until you've slept on it for awhile.
Response from Big Sandy SuperstoreFeb 8, 2017
Doug, Thank you for taking the time to give us your feedback.. I am happy to hear that we were able to get you and your wife a mattress that you are both comfortable on.. We take pride in making sure that our customers are taken care of and happy with their purchase. We appreciate your business and look forward to working with you again in the future. Lacey Smith (Operations Manager Parkersburg)
MICHAEL
Bought a living room suite 1 year before my newest purchase, bedroom suite with new mattress. Very pleased.
Response from Big Sandy SuperstoreFeb 8, 2017
Michael, Thank you for taking the time to give us your feedback. We are happy to hear that you had a great experience and appreciate your repeat business. I hope you are enjoying your new bedroom furniture and mattress and we look forward to working with you again in the future. Lacey Smith (Operations Manager Parkersburg)
Happy C.
Visited the Polaris area store (Columbus, OH) store to purchase a new bed and had great honest sales service with Scott. He was helpful with the financing possibilities and from there to customer service team, to delivery and set up team. We had much appreciated great experience and service from the entire team!
Response from Big Sandy SuperstoreFeb 10, 2017
Thank you for the excellent review, we appreciate your compliments on the store and our sales staff. Sincerely, Derek J. Operations Manager
TYLER
Was looking for a specific TV and they were quick to call me back and make sure i was taken care of. Very nice and professional people.
Response from Big Sandy SuperstoreFeb 26, 2017
Tyler, We really appreciate all feedback. Thanks for shopping with us and taking the time to review. Regards, Tony Bell
CB DEEL J.
Customer service, purchased items AND delivery service was exceptional and we could not have been more pleased!!
Response from Big Sandy SuperstoreFeb 7, 2017
Thank you so much for shopping with us! We're so glad to hear that you had such a great experience!
DIRK
Excellent customer service!
Response from Big Sandy SuperstoreFeb 26, 2017
Thanks for shopping with us and writing a review. We love getting feedback. Regards, Tony B Operations Manager
NORINE
Everything went smooth and furniture was even in before it was expected. I would definitely buy there again. Sales lady was very personable as well as helpful.
Response from Big Sandy SuperstoreFeb 8, 2017
Norine, I would like to thank you for taking the time to give us your feedback. I am happy to hear that you had a good experience and that Arlene was able to help you with your selection and get you what you were looking for. Thanks again and we look forward to working with you again in the future. Lacey Smith (Operations Manager Parkersburg)