StockXAt StockX, we prioritize comfort, effectiveness, and style. These values align with our sustainable goals of promoting a “Life Easy” and “Life Healthy” lifestyle.
StockX (bigonus.com) has 31 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Clothing & Underwear · Freeland, Michigan
Excellent
Clothing & Underwear · Brownstown, Michigan
Excellent
Clothing & Underwear · Grand Rapids, Michigan
Excellent
Clothing & Underwear · Oak Park, Michigan
Excellent
Showing 20 reviews with 1 star · Clear filters
JESSICA
I placed a order and want to cancel. The phone number is basically a house phone with no one answering or returning phone calls I have submitted two support tickets, and oddly enough both have the same ticket number and they were submitted under different emails. This site is designed to scam the consumer and take their money and the product being given is not a real "Nike".
Mrs C.
I returned a pair of counterfeit burgundy Adidas Samba sneakers that smelled of plastic and chemicals. I took pictures of the return and offered tracking number as requested, but they won't issue a refund! I keep getting a message that the case has been "resolved", but I reply that it hasn't. It has been a month and I still have not received my refund! Beware of this scam company also known as Skrrs. Any good reviews are likely very fake!
emwebb
Scam site. They sent me fake Air Jordan 4s.
Ernestina Garcia R.
Bad experience I knew that the sneakers were FAKE since the package said it came from HK, they arrived quickly but to be fake the price does not seem fair to me, they came full of glue everywhere and as I see in the comments I don't think they can give a solution for the return, don't buy here better buy on reliable sites
Olivia D.
My bank account was completely shut down and flagged for fraud after ordering from this site! It is impossible to get in touch with them and the shoes are fake!
Derek M.
They shipped fake Nikes that were not even the right size and wouldn’t provide a refund or return. Bigonus is a scam site. Update 12/5/24 - Bigonus did reach out and asked that I provide photos of the shoes and a photo of a measurement of the insole. To confirm my suspicions I purchased REAL Nikes of the same model from the local store and the size was different, stictching, and colors were different, and there were glue smears where they were poorly manufactured on the fakes Bigonus sold. In fact they sent me this in the email admitting they sell fakes:” 3. UA (Unauthorized Authentic) Products: We also have a selection of UA products. These are made in the same factories, using the same materials as the original branded products. Although they are produced without the brand's authorization and sold independently, their quality and design match the original items closely.” They have still refused to provide any refund.
Response from StockXNov 19, 2024
Thank you for bringing this to our attention. Please provide your order number and we will contact you right away to help resolve your concern. We appreciate your support and look forward to your response!
Lex C.
Fake shoes, complete scam! Look at the tongue and soles...bad build quality and smell like a Vietnamese sweatshop.
Response from StockXNov 19, 2024
Thank you for your feedback. We're concerned about this review as it doesn't align with our usual quality standards. To help us investigate, could you please provide your order number? This will allow us to investigate further and offer a resolution, such as a refund or exchange.
Jackson K.
I bought air jordan 4 unc from this site. They where fake. DO NOT BUY FROM THIS SITE back tab goes up too slow theres fabric lines on the back of the flap tab on the toungue the lace holder goes up slow. All signs of reps
Response from StockXNov 13, 2024
Thank you for sharing your feedback. We are concerned about your experience and take authenticity claims very seriously. We work exclusively with authorized retailers and guarantee the authenticity of our products. We would like to investigate this matter thoroughly to address your concerns properly. We kindly request additional information, including your Order ID, through this platform so we can better assist you. Please provide the requested details when possible and we will contact you promptly to address your concerns. We appreciate your support and look forward to your response!