Stephanie
Excellent customer service for defective product
When they were notified of a defect in my purchased pajama, they immediately fixed the issue. I'm very pleased with their customer service.
Response from Big Feet Pajama CompanyMay 13, 2015
Hi Stephanie We are very sorry to hear that you have received a defective pair of pajamas. We respond to all inquiries received daily. We find no record of your correspondence. As soon as we receive your call or your email we will resolve all issues to your complete satisfaction, per our policy and practice. For your assistance our contact information is: [email protected] or [email protected] or call us at 888-682-3338 We look forward to the opportunity to earn your future 5 star rating.


