customer
great experience ordering but very disappointed with product
I recently purchased two Swell Blue Pendant Lights from Bicycle Glass and had a mixed experience. On the positive side, the ordering process was smooth and the website provided accurate information regarding production and delivery timelines. The company communicated regularly with updates on my order status, and everything arrived exactly when expected. The lights themselves are beautifully made, and I appreciated that they came with all necessary components, including light bulbs. Installation was straightforward, and initially we loved how they looked. However, once we turned the lights on, we were disappointed. The brightness of the bulbs completely overpowers the blue glass, making the color essentially disappear. Instead of showcasing the blue tone, the fixtures just look like very bright white lights when illuminated. While the craftsmanship and service were excellent, the final look when in use did not match our expectations, which was a letdown given the investment. Overall, a great purchasing and delivery experience, but the product performance didn’t fully deliver on the visual impact we were hoping for.