System errorReviews of bhochimneysweep.com

The dispatcher told us they would clean the dryer and inspect it along with the vent for 79$ day of that’s not the service no shop vac no cleaning of dryer inside and tech had an attitude that was so condescending within minutes like they treat the women in their country. I would never use this company

Their tech named Michael came to inspect. He inspected the fireplace and attic. In the attic he took a picture of a roof leak, but got nowhere near the chimney pipe. Outside, he took a picture from the ladder but never got on the roof to inspect the chimney itself. He said he needs to reseal and quoted me $695. I don't know anything about chimneys so I just agreed and paid $150 deposit. Before Michael came to finish the job, people told me I got scammed so I went on the roof and checked myself. Found a roof leak right above the chimney. Checked the chimney and shingles, seals looked fine. So basically, I did the inspection for him and found the true cause of the leak. I wanted to solve it peacefully, so I called Michael first, but he was just arguing even when I told him to come and check for himself. I tried their office next but was told the manager will call me back. Well they never did. I got another company to fix the roof leak and they said the chimney was fine. There has been no more leaks. I filed a report with the consumer protection unit and is waiting. Overall a bad experience.

Do not hire these people. Hired to clean and inspect chimney. They didn’t inspect chimney.. stood on ground and took pictures. Never really inspected.. didn’t even use ladder.. They didn’t lay drop clothes or pull carpet back. Covered entire room in chimney dust and soot. I had to clean myself. I complained and they knocked $100 off invoice if I paid in cash… crazy!

MADE AN APPOINTMENT AND NO ONE SHOWED UP OR CALLED. WHEN I DID REACH OUT I RECEIVED A MESSAGE SAYING WE ARE NOT IN THEIR SERVICE AREA. VERY UNPROFESSIONAL SERVICE.

SCAM SCAM.. Do not use! Fake 5 star positive reviews!!!!!!

If I could give zero, I would! The crew came in & did not lay plastic down until I asked and still did not lay down cloths to protect my carpet. They cleaned small parts of my inner fireplace-left most of it black! They dropped creosote ashes all over my white hearth and carpet!!!! I don’t even believe they know how to clean chimneys. They are a fraud. They did not return calls. I finally spoke yo the owner and he said he can’t do anything?? They should not have charged us and should have paid for carpet cleaning and I had to get out a toothbrush and baking soda to scrub my grout to get it close to white. Ridiculous criminal business!!!!

This is a scam business. DO NOT USE!!! They waste your time with appointments they can’t keep, then they refuse to answer your calls.

Do NOT hire this company! They advertise as being licensed and insured, but when asked for their license number became extremely rude and even hung up on my husband! Pretty sure they are not legit, and are falsely advertising themselves as licensed. We asked for a full refund when this happened and surprise surprise, have not received it! UPDATE: I called and left a message with this company after they had responded to my negative review. No one ever called me back. No refund received. I stand by my original review. This company is illegitimate!