System errorReviews of bhochimneysweep.com

I got an appointment for an estimate and they were 2.5 hours late. When the tech came I explained the situation with a leak and he said it was probably the flashing seal. He checked it out and sure enough it was the flashing seal. He said he does a lot of these and it would cost 1,400 and it would take 2 hours. We tried to negotiate the price, he called his boss and came down to 1,000. He did the job in one hour, when asked he said the 2 hours includes drying time. All he did was to mask off a 4" strip where the chimney meets the roof and paint it with rubberized paint. I called BHO to complain, I was not rude or loud, they said they would look into it and call me back. They didn't call back and they've blocked my number so I can't call them from my phone. This was a blatant rip off!! Don't use them or their sub contractors.

Online price says $79 for a dryer vent cleaning. Technician came out and said it would be double the price because he needed to “clean it from both ends”. Shouldn’t that be standard? I offered him $100, he said no so I sent him on his way.

had an apt window from 12-3 then from 3-6 then he'll be here at 530... got here at 510ish. parked in our driveway in a regular car didnt look like he had any equipment to clean out the vent. he then told me they dont clean from the roof that that is a differentservice, when the lady is spoke to when I set the appointment up verified they did as I let her know we had a 2 story house and she said "yes, from the roof vent" the tech then asked if I had a ladder (yes, but not one that tall) the tech then was outside yelling at someone on the phone again in our driveway for about 10-15 minutes and then left without a word..when I heard it was quiet I went to tell him I'm going with someone more professional he was gone. they are on Google saying they have 5 star yelp reviews but I can't find them on yelp....

One star is to high of a score for BHO Chimney sweep. Workers that came to our house were not licensed or trained. Had to fire them because the quality of work was so bad. The chimney chase cover they installed this May is coming off after two months due to poor workmanship and not installed properly. Wish I could post pictures of their workmanship.

I used this company for a vent cleaning. the sub contractor they sent out was not knowledgeable and instantly raised the price upon arrival. Im uncertain about their other services but do not use them for dryer vent cleaning

I am a very disappointed customer. The AC vent clean tech showed up with a minature shop vac to clean our the vents to not only request my wife to "close all vents" but also clean up the dust left behind. We've had services before by another company when we lived in another state and the service was shocking. Previous companies hooked up large shop vacs to completely clean out our vents and even took photos of the before and after. Beyond disrespectful and terrible service. I would not recommend.

Was not good experience at all! I selected air duct and dryer vent duct cleaning for $149. My assumption was that return vents were included, NOPE. The charge was, at minimum $110 per vent to clean...I have 5. I let Von know what I could afford and the expectations and there was a BIG miscommunication. The machine was hooked up to ONE supply vent downstairs to "pull dust/dirt from all vents". No other cover was removed to clean. When I asked about it, i was told that's part of deep cleaning. I damn near got into an argument with the dude over the miscommunication. I've spent WAY less on groupon and the tech removed ALL covers, cleaned in the vents with brush tool to get the dust off the ducts and check the furnace. I was told to it's would be in excess of $700+ to do all supply and return vents. CRAZY!!! I essentially had to call another company to come out and do the job right. They took off ALL the return vent covers, the supply vents that I had concern with removed, cleaned the covers, cleaned the furnace plenum, replaced the filter, sprayed sanitation in the ducts, showed me before and after pictures, etc. I have no clue what I paid for with BHO and why I had to pay the extra, which was $272 total, but I had to pay before the job was done and I approved, I didn't get visuals either. I asked the dude what did I pay for and why the covers weren't removed and he said the vacuum (hooked up to one supply) did the job. It didn't. The new company showed me the dust/dirt still in the ducts a week later. BHO website doesn't fully explain what you are getting for the cost. Apparently $149 is for maintenance only, but don't list nothing about the extra costs, so you won't know until the person gets to your house. I feel bamboozled. NEVER AGAIN!!!

I called this company to clean my upstairs dryer vents. What a mistake. The tech came to the door and wanted to see the job. He then called his supervisor who told us the cost would be $575 or so. We told him that was excessive and we would be getting another estimate. He explained that it was a big job and they had to clean out the vents and then do safety checks by checking to make sure it was all out. He reduced the price to 450. We said this was too much. After alot of talk he reduced it to $325. That is still excessive compared to the going rate. We said ok to get it done so we could use our dryer. The tech took 30 minutes and then asked for a tip which we declined. Today two days later, I find outside on my landscaping a lot of dust and debris. Also the cover to the vent was broken and laying on the ground. We will now have to replace it. I am sick of companies always trying to rip you off.