System errorReviews of bhochimneysweep.com

Over the phone when making the appointment, I was given a $69 quote for the service call. I was told that prior to the service repair I would be told the price of the repair before the repair was done. However, he repaired it (which was simply lighting the pilot). He then charge me almost 4 times the price without letting me know ahead of time. He was present only about 10 minutes. I don't suggest you use this company, but if you do make sure they don’t overcharge you

I scheduled a chimney cleaning and was given a 3 hour window. The tech called and said he would be an hour later than that. The work performed was mediocre, at best and was nothing more than manually pushing a brush up and down the chimney liner for about 15 minutes, then lightly brushing the firebox. The flue area does not appear to have been touched. He then went on the roof and proceeded to try to sell me an unnecessary addition for $950. The price quoted when he arrived was $449 but, when he was finished, he said that if I pay with a debit card, they add an additional 4%. These guys are not honest. Find someone else if you need this service. I wholeheartedly would not recommend them.

Tom came with a kind approach, then very quickly showed that he was trying to scam us. He came for an inspection on 12/8/25, went on the roof and showed me some poor chimney work, then took it apart and gave me a crazy high price afterwards trying to scam me into doing work immediately and pay him. He was asking for over $3000, then cut the price in half when I flat out said no, then when I still refused he tried to say I owed him $200 to dismantle and remove the bricks from the chimney (what he did without giving me a quote or ask for permission). True scam of a company trying to take advantage of people

The service guy was friendly enough but he tried to sell us a metal liner for almost $5000.00 Fortunately we were able to our son on the phone who is a chimney technician in Massachusetts. When the BHO guy told our son we needed a liner, our son was able to tell him we have one and when service guy said we do not our son quoted the type of liner we have. Service guy looked again and said “oh my bad” - yup there was a liner. Don’t trust this company at all. We were lucky to have our own expert available via a phone call.

This place is a complete scam. Dude came out and barely looked at any of my air duct then said I had to pay 100 to have him come back out the next day. He never showed the following day now I get the run around. Sure I won't get my money back but they definitely won't get anymore of mine. Stay away from these people.

Unprofessional. Wanted me to help him tried to upsell so many times. It was a horrible experience. And I know he didn't do the job correctly. He didn't bring the right tools to even move the dryer and he told me that normally the clients help

Very poor service. The only thing they did was run a brush up the flue and swept out the fire box. They did not clean the soot out of the fire box and left a mess on the floor. I hade to give them a trash bag and broom also. $300 mistake!!! STAY AWAY FROM THESE SCAMMERS!!!!!

I booked a service on their website, expecting a straightforward repair for my fireplace that wouldn’t ignite. However, the job was handed off to another company, and the technician who showed up barely did anything—he just took a quick look and said I had to pay $399 for a cleaning before they could do any diagnostics. Even worse, the diagnostic fee would be charged separately after the cleaning. I originally requested a repair, but they insisted on charging a high cleaning fee first, with no transparency at all. In the end, I had no choice but to pay the $71 service call fee and ask them to leave. It was absolutely not worth it. This whole experience left me feeling very disappointed and distrustful. I will not be using their services again.