Beyond MenuReviews of beyondmenu.com

Beyond Menu is a payment processor for low class, fraudulent restaurants like Xing Long in Albany, NY. Don't expect any kind of customer service from either.

On July 24, 2014, I went on a restaurant's website (Rolberto's) and placed an order. The web page is managed by Beyond Menu. The order was confirmed, and I was provided with an order number: #107088718. The web page instructed me to pick up the food at 7:25 PM. I went to Rolberto's Taco Shop at 3755 Murphy Canyon Rd, San Diego 92123 about 20 mins later. When I arrived, the restaurant was closed. There was a sign in the window indicating 'We Are Closed July 23,24,25" I was frustrated and disappointed. I don't understand how this could happen, why am I able to place an order and receive confirmation and an order number when the restaurant is closed? I reported this to Beyond Menu support via email, they replied to my email and tersely apologized, but did not address my concern as to how this happened but instead blamed it on the restaurant. I feel Beyond Menu blew me off even though their platform processed the order for a restaurant that was closed. Be careful when placing an online order at Rolbertos or any other restaurant that uses Beyond Menu, this organization is obviously not coordinated with the restaurants it partners with.

I spent 1/2 hour filling out online order; nothing showed up.

They stole my credit card information. Several purchases of huge amounts from across the world showed up on my account. Good thing I'm broke and the first 1, 000$ purchase was flagged by my bank. At least I actually got my food, unlike a lot of the other people with complaints about this company. Do. Not. Trust. This. Website.

Why when I search the internet using the name of my restaurant I find a link to our store on this site? When we click on it your site shows us closed when we are not! Now it shows Online ordering not enabled – same thing to many. The menu prices are not right, information is not right. They are taking business away from us and hurting our store for years now. There many, many times we were contacted Google as they were pretending to be authorized to manage our Google page to change our website to their site.