BetterPhoto helps photographers share photos with an easy-to-use system that's both affordable and powerful. It's photography joy and inspiration through a great member community. BetterPhoto's Web site hosting services for photographers is easy-to-use and highly customizable. Our monthly photo contests are the most fun, objective, and prestigious photography contests on the Web.
BetterPhoto Inc. (betterphoto.com) has 82 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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BetterPhoto C.
My website is still not active, over a week since my payment was confirmed. As a loyal customer who has been with Betterphoto since it's inception, I'm disappointed with service this year, especially in light of the price.
John
i agree completely with Audrey. The main website and my personal site have been down since Sunday. Betterphoto has made no effort to email anyone about the problem. I have found no reliable phonenumber to contact them. Emails have been unanswered. This site and my own website have now been off line almost 80 hours. Today Friday, Feb 21: at 6:30 AM CST I did receive a personal email from BetterPhoto contacting me and apologizing about the problem and indicated their efforts to resolve it.
Iluminado D.
My photos are posted but the counter in the page says 0
Rick S.
Paid my web site renewal fee over a week ago and the site is still not working and have had no communication from Better Photo
customer
BP community is good. However maintaining a website is challenging. Tools are archaic. Very difficult to maintain a professional website with BP. Looking to move my content as soon as I can.
Cathy
I've had a website with BetterPhoto for over twenty years.. When renewing my website I inadvertently keyed in the wrong website type. I immediately emailed BetterPhoto and asked for help. They replied a couple of weeks later that they were on it. That was almost a year ago. They no longer even reply to my queries... Very very disappointing
Customer
I've asked repeatedly for BetterPhoto to fix an issue I'm having not receiving any of my notifications. I pretty much got a shoulder shrug and no help.
Soozie in W.
The experience has been awful - I paid $169 for a silver upgrade which includes a website - and got NOTHING. No website, no gallery, no nothing. So to date - I have nothing. I contacted BetterPhoto and no response at least not yet. Upset and disappointed - the promise was that I would have the website and gallery in two days or less - it’s 11 days and counting. Not happy at all. Update: No gallery, No website No NOTHING - so still to date got nothing - second promise to have the website and gallery and again got nothing - they even asked for more money for a classic gallery that it says online is included in the price I paid of $169.
Response from BetterPhoto Inc.Oct 17, 2023
I’m sorry Soozie. This is my fault. My team has emailed me because there’s a weird bug but my mom went into the hospital and I’m helping my dad with her. I’ll get the bug fixed as soon as I can - likely tomorrow or Wednesday. Asap. Thank you.
