BetterMe RxReviews of bettermerx.com

Response from BetterMe RxJun 16, 2026

Thank you, Kim, for sharing your feedback. We understand why receiving a package with melted ice packs would be concerning. While the ice packs are designed to keep the medication cool during transit, it’s important to know that the medication remains stable and effective under normal shipping conditions, even if the ice packs have thawed by the time the package arrives. We appreciate you bringing this concern to our attention, and we’re always working to improve the shipping experience for our patients. If you ever have questions about your medication or delivery, our support team is happy to help. Thank you for choosing BetterMe Rx. — The BetterMe Rx Team

Response from BetterMe RxJun 16, 2026

Thank you, Cheryl, for sharing your feedback. We’re glad to hear that you enjoy the convenience of having your medication delivered directly to your home. We also understand your frustration with the delivery window and are sorry that you had to miss work while waiting for your package. We continually work with our shipping partners to provide the best possible delivery experience, and feedback like yours helps us identify areas where we can improve. Thank you for taking the time to share your experience and for choosing BetterMe Rx. — The BetterMe Rx Team

Response from BetterMe RxMay 23, 2026

Hi Michael, Thank you for your feedback and for giving BetterMe Rx a try. We understand that pricing is an important consideration with long-term treatment. Our goal is to provide transparent pricing without increasing costs as dosages increase, and to help patients find options that fit both their goals and budget. We appreciate the opportunity to support your journey and are glad we were able to help transition you to a treatment plan with stronger results while lowering your monthly cost. Thank you again for sharing your experience. – BetterMe Rx Support

Response from BetterMe RxMay 23, 2026

Hi Brett, Thank you for sharing your honest feedback. We understand that early in treatment it can sometimes be difficult to know whether things are working, especially since results and appetite changes can vary from person to person. Many patients notice stronger effects over time as treatment progresses. We appreciate you giving BetterMe Rx a try and hope to continue supporting you on your journey. – BetterMe Rx Support

Response from BetterMe RxMay 18, 2026

Thank you, Jo, for taking the time to share your experience and feedback. We appreciate your kind words about our communication and support team. We also understand that treatment responses can vary and that not every product is the right fit for every person. Thank you for giving BetterMe Rx a try, and we wish you the very best moving forward.

Response from BetterMe RxMay 18, 2026

Thank you, Christine, for taking the time to share your feedback. We understand how frustrating it can be to make a change and not see the progress you were hoping for right away. Everyone’s journey can be different, and sometimes results take longer than expected. We want you to know our team is here to support you, answer questions, and help along the way. We appreciate you giving BetterMe Rx a try and hope you continue to keep us updated on your progress. Thank you again for your feedback.

Response from BetterMe RxApr 21, 2026

Hi Jennifer, Thank you for your feedback—we really appreciate you sharing your experience. We understand that seeing results can sometimes take longer than expected, and everyone’s journey can be a bit different. We’d love the opportunity to connect with you directly to better understand how things are going and explore options that may help improve your experience. We also appreciate your note about the website and will continue working to make it as seamless and user-friendly as possible. Please keep an eye out for a message from our team—we’re here to support you every step of the way. Best regards, BetterMe Rx Support

Response from BetterMe RxApr 21, 2026

Hi Sandra, Thank you for your feedback—we truly appreciate you taking the time to share your experience. We’re sorry to hear about your frustration. We reviewed your account and can confirm that our team responded to your messages on March 16 and April 10. It’s possible those replies may have landed in your spam or junk folder, so it may be worth checking there. That said, we understand how it may have felt like a delay or missed communication, and we’re always working to improve. Regarding the packaging, while the ice packs may arrive melted, the medication is designed to remain stable during transit. We completely understand your concern and want you to feel confident in your treatment. We also see that it’s been just over a month since you started. For many patients, it can take 6–8 weeks to begin noticing meaningful results as the medication builds in your system, so you may still be early in that process. We’d really appreciate the opportunity to better understand your experience and explore options that may better support your goals. Please keep an eye out for a message from our team—we’d love the chance to make this right. Best regards, BetterMe Rx Support