BetterMe Rx Reviews | Read Customer Reviews of bettermerx.com

BetterMe Rx Reviews | Read Customer Reviews of bettermerx.com

BetterMe Rx reviews

Showing 92 reviews with 1 star · Clear filters

Elsa
Mar 26, 2026
I order and paid for 6 month supply
I order and paid for 6 month supply, but ONLY received 3 month. And no one has been able to tell me why, or when will my 3 other bottles supply will arrive.
Response from BetterMe RxMar 26, 2026
Hi Elsa, Thank you for your feedback, and we’re sorry for any confusion here — we completely understand how this could be frustrating. For safety and quality reasons, all 6-month plans are shipped in two separate 3-month shipments, rather than all at once. This follows pharmacy guidelines to ensure your medication remains effective and within proper use dates. Your first 3-month supply was successfully delivered, and your remaining 3-month shipment is already scheduled and will be sent automatically as part of your treatment plan — no action is needed on your end. You can also log into your patient portal at https://try.bettermerx.com/ to view your full treatment plan, prescription details, and upcoming shipment schedule, including your next shipment date. We didn’t see a message come through from you prior to this review, but our support team is always here and happy to help if you have any questions at all. Thank you again for bringing this to our attention — we appreciate the opportunity to clarify. Best regards, BetterMe Rx Support Team
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Christine
Mar 24, 2026
Well first of all
Well first of all, I let them know. I cannot take ozimpic only to find out that similar glue tide was ozimpic. In the generic form and I had told them, I went to the emergency room. Two times I had been on trizepatide now.I can't even use the summit glutide, whatever it was they sent me so basically I threw away all of my money and what's even worse about it is, you advertise the trizapatide for way cheaper. And then it turned out to be not. What you advertise? So I'm not happy with it at all. I have the medication, and I can't even use it. So it was a complete waste of my time.
Response from BetterMe RxMar 26, 2026
Hi Christine, Thank you for taking the time to share your experience—we’re really sorry to hear how frustrating this has been for you. We understand your concern regarding semaglutide, especially given your past reaction. Your safety is our top priority, and we never want you taking anything that isn’t appropriate for you. We also apologize for any confusion around tirzepatide pricing. We aim to be as transparent as possible, and it’s clear we could have communicated this better in your case. Most importantly, we don’t want you to feel like you’ve wasted your money. Please reach out to us directly at [email protected] so we can review your situation and work toward a fair resolution. We truly appreciate your feedback and would welcome the opportunity to make this right. Best regards, BetterMe Rx Support
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Hannah B.
Mar 24, 2026
They made everything good
I have not had any success in weight loss with this drug. The company was nice enough to refund my payment. It just didn’t work for me.
Response from BetterMe RxMar 24, 2026
Hi Hannah, Thank you for your feedback—we’re sorry to hear that your experience hasn’t been what you expected. Weight loss results can vary, and in some cases it can take time and dosage adjustments before seeing meaningful progress. We also understand that feeling lethargic can be frustrating, and we want to make sure you’re supported. Regarding your question, because this is prescription medication, we’re not able to accept returns or issue refunds once an order has been processed and shipped. That said, we’d really like the opportunity to help. In many cases, adjusting the dosage or approach can make a significant difference in both results and how you feel. Our support team will be reaching out to you directly to review your situation and go over options. If you’d prefer, you can also contact us anytime at [email protected] or through your portal: https://try.bettermerx.com We appreciate you giving BetterMe Rx a try and are here to help however we can. Best regards, BetterMe Rx Support
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Peter J.
Jan 17, 2026
Shabby and deceptive
I signed up for 6 months of tirzepatide at $662.40. They delivered 3 months starting at a very low dose (2.5 mg/week), then claimed I needed to pay again for 3 more months, again at $662.40 for the more appropriate clinical doses.
Response from BetterMe RxMar 18, 2026
Hi Peter, Thank you for your feedback, and we’re sorry for the confusion around your order. Our program is structured so that treatment plans are fulfilled in 3-month increments, as our pharmacies are only able to dispense medication in those intervals. This protocol also allows our medical team to monitor progress and make any necessary adjustments along the way instead of a one-size fits all solution. Additionally, based on your intake answers you were prescribed those dosages by one of our licensed physicians. While you may feel that dosage was low it was appropriate based on your personal situation. Regarding the billing question, you were indeed only billed for 3 months. However, there was an error in how the billing was communicated, which we understand caused frustration, and we sincerely apologize for that. However, we can confirm that, per your request, your order was fully canceled and no further charges were made. We appreciate you bringing this to our attention, as it helps us continue to improve both our communication and overall experience for our customers. – BetterMe Rx Support
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